Urban.io offers a radical new approach to collecting data about proximity between staff, visitors and spaces. Subscribe to any number of Contact Tracing IoT Datastreams and we provide you access to all the IoT network devices required to gather that data.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This subscription bills per Datastream endpoint on an annual basis. Two device families anchor the pricing: ContactClips and Locator Pucks. Each family offers a Starter option to begin small, plus five volume tiers with minimum commitments of 1K, 10K, 50K, 100K, and 250K units. Larger commitments carry discounted overage rates. You also add separate line items for the IIoT Installer Application named user license and for Installer App bundles with half-day or full-day Remote TeleAssist sessions. A 30-day Proof of Value project bundles Clips, Pucks, and TeleAssist days for initial evaluation.
Top-of-mind questions for buyers
What counts as one Datastream unit for billing purposes?
A Datastream is one data-producing endpoint. For ContactClips, each Clip that reports data counts as a unit. For Locator Pucks, each Puck acting as a network connection point counts. You subscribe per endpoint annually, and one price per endpoint covers the device, gateway, platform access, and API access.
What happens if my usage exceeds the minimum commitment on a volume tier?
Each volume tier sets a minimum commitment of 1K, 10K, 50K, 100K, or 250K Datastreams. If you use more than the committed amount, the extra units bill at discounted overage rates. The overage applies only to units beyond your commitment, not the whole subscription.
How do the Clip, Puck, Installer App, and TeleAssist line items combine on my bill?
You buy ContactClip and Locator Puck subscriptions separately, since Pucks connect Clips to the network. The IIoT Installer Application named user license bills on its own. TeleAssist sessions add half-day or full-day remote support charges. Each line item bills independently and appears on the same invoice.
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Vendor refund policy
Unlimited physical device replacements for the duration of the contract. Free shipping and delivery of devices to the nominated IoT Subscription Location(s). Supply of 5% rotating spares to location, with replenishment of spares upon request.
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