ChatPlus is a Japan-developed AI chatbot system that leverages advanced generative AI for automated responses. It supports seamless integration with LIVECHAT, Salesforce, and popular user interfaces such as LINE and WhatsApp, offering a reliable and high-quality customer communication experience.
ChatPlus is a powerful, Japan-developed AI chatbot platform designed to enhance customer engagement through natural, intelligent conversations. By leveraging cutting-edge generative AI, it automates responses with impressive accuracy, reducing human workload while maintaining high-quality support standards. The system allows businesses to scale their communication channels without compromising on personalization.
In addition to AI-powered auto-responses, ChatPlus features a real-time LIVECHAT interface, enabling seamless transitions between AI and human agents. It integrates smoothly with Salesforce, making it ideal for sales and support workflows, and is compatible with widely used messaging platforms like LINE and WhatsApp, allowing you to meet users where they are.
With its intuitive interface, flexible API, and robust analytics, ChatPlus empowers companies to streamline operations, improve response times, and deliver consistent support across channels. Designed with the needs of Japanese businesses in mind and supported by a local team, it ensures reliability, compliance, and peace of mind for enterprise users.
Highlights
Automate customer support with high-quality responses powered by generative AI, reducing operational costs and improving efficiency.
Seamlessly integrate with LIVECHAT, Salesforce, LINE, and WhatsApp to unify communication across channels.
Built and optimized for Japanese businesses, ensuring compliance, reliability, and top-tier local support with an intuitive AI chatbot interface.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
This listing offers one pricing dimension: the AI chatbot plan, billed by usage in units. You pay based on your consumption rather than a fixed subscription. The plan gives you an AI-powered chatbot that handles customer inquiries, automates common questions, and supports staff. It includes scenario setup, chat design, and analytics. Operator count reflects the number of login IDs that can respond; automated responses require one operator. There is no limit on the number of visitors the chatbot serves. Contact the vendor for details on high concurrent-access scenarios.
Top-of-mind questions for buyers
What counts as one operator for billing purposes?
An operator is a login ID and password that can respond to chats. Each account that answers users counts as one operator. Automated-only responses still require one operator. There is no limit on the number of visitors the chatbot can serve.
Does the number of visitors using the chatbot affect what I pay?
No. There is no limit on visitors the chatbot responds to, and visitor count does not drive charges. Your cost reflects usage in units and the operator IDs that can respond. If concurrent access exceeds 1,000 sessions, the vendor may ask to discuss your setup.
What does the AI chatbot plan include for setup and analysis?
The plan includes scenario setup, chat design with custom CSS, and setting import and export. You get analytics such as chat history export, detailed reports, and conversation analysis. It also supports operator routing so staff can take over when needed.
chatplus.jp+1
Helpful?
Vendor refund policy
As a general rule, payments cannot be refunded once made.
How can we make this page better?
Tell us how we can improve this page, or report an issue with this product.
Give us feedbackReport a problem with this product or seller
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA).
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Be the first to review this product. We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.