
Overview
BlueCat DNS & DHCP for AWS is a tailored solution designed to bridge the network modernization gap by providing proprietary DNS services for hybrid cloud environments. Furthermore, it uniquely addresses the challenge of delivering a DHCP service from the cloud to exclusively on-premises DHCP clients. This is done by on-premises clients routing their DHCP Unicast traffic to this cloud-hosted BlueCat instance. Finally, this BlueCat instance seamlessly adapts to the evolving demands of hybrid cloud-based applications. Its integration with BlueCat Address Manager offers centralized control over critical DDI services, providing comprehensive insights into the interconnectedness of devices, users, and IP addresses across the enterprise. With BlueCat DNS & DHCP, users can confidently build and maintain a dynamic, change-ready network infrastructure to meet the demands of modern business environments.
Highlights
- Unified DNS Services - Deliver one managed and centralized DNS service for devices hosted in the cloud and on premises.
- Cloud-served DHCP - Use a cloud hosted instance to serve DHCP to on premises clients.
- Disaster recovery - Highly reliable backup, failover, and recovery for unified DNS and cloud-served DHCP.
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Additional details
Usage instructions
Connect to the BlueCat DNS for AWS virtual appliance via SSH using the admin user. From the Administration Console, type g to view all available commands, or run the help command to see a description of all available commands. Add your BlueCat DNS for AWS server to BlueCat Address Manager (BAM) via the BAM user interface to begin managing and deploying DNS services. For more information, refer to the Address Manager Administration Guide available on BlueCat Customer Care.
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For around the clock, year-round support, visit the BlueCat Customer Care Portal at https://care.bluecatnetworks.com Email: support@bluecatnetworks.com North America: +1.866.491.2228 Europe: +44.8081.011.306 International: +1.416.646.8433
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Centralized automation has improved hybrid network reliability and simplified daily operations
What is our primary use case?
My main interest is understanding how BlueCat Integrity helps manage DNS, DHCP, and IPAM efficiently. Given my background in back-end development and API testing, I am interested in how centralized network management and automation can simplify operations and improve reliability.
In an organization with many offices, having a single platform to manage DNS, DHCP, and IP addresses could help standardize configurations and speed up troubleshooting. From my software development perspective, automation is appealing because it saves time and reduces repetitive tasks, which could improve reliability and free up teams for higher-level problem-solving.
How has it helped my organization?
Based on what I have learned, BlueCat Integrity can help improve network reliability by centralizing DNS, DHCP, and IP management, reducing manual configuration, and minimizing errors. That kind of automation and visibility can speed up troubleshooting and improve operational efficiency.
BlueCat Integrity can help reduce TCO by consolidating tools, automating routine tasks, reducing errors and downtime risk, and improving operational efficiency. BlueCat sites customer research showing faster ROI and significant reductions in engineering time, which could contribute to lower TCO, though exact savings will vary.
I think it is feasible to assess changes in TCO based on BlueCat Integrity usage, but it typically takes time, as organizations need to compare operational metrics over time. I would look at engineering hours, outage rates, manual effort, and infrastructure costs. The exact impact varies, but those measures can show the overall value.
What is most valuable?
Key strengths of BlueCat Integrity seem to be centralized DNS, DHCP, and IPAM management, automation for routine network tasks, and better visibility and reliability. It helps reduce manual errors and integrates smoothly into larger IT environments, making network management more scalable. The centralized interface and automation can make ongoing management simpler but come with a learning curve due to the advanced feature set.
Automation and centralized management stand out because automating routine tasks can reduce human error and save time, and centralized management can simplify oversight and troubleshooting.
BlueCat Integrity offers a centralized or single pane of glass view for IPAM, DNS, and DHCP across on-premises and cloud environments, providing clear visibility, reducing tool sprawl, speeding up troubleshooting, and improving consistency, especially in larger or hybrid setups.
From what I have seen, BlueCat Integrity helps consolidate DNS, DHCP, and IPAM into one platform and integrates with automation and ITSM tools, reducing tool sprawl and manual processes.
BlueCat Integrity can help reduce human error by automating routine tasks and centralizing control. Fewer manual steps and more standardized workflows can reduce the chance of misconfigurations and improve overall reliability.
BlueCat Integrity's AI capabilities emphasize centralized control and policy enforcement, supporting consistent configurations and reducing misconfigurations. Automation can reduce human error, aiding security and reliability. However, careful human oversight remains important. Its approach of using automation and centralized data improves consistency and reliability of network operations, though the effectiveness relies on policy-driven management.
What needs improvement?
I have not come across concrete, verified numbers I could cite regarding BlueCat Integrity. Mostly, I have seen general claims about reduced manual effort, faster troubleshooting, and better reliability, but no specific metrics I can confirm.
Potential areas for improvement could be a more beginner-friendly onboarding experience, simpler configuration, and more learning resources for people newer to enterprise networking. Expanding integrations and automation for modern cloud environments might also be useful.
Continued focus on usability and clearer, guided workflows could make BlueCat Integrity even more approachable. As cloud adoption grows, deeper integrations and reporting for hybrid environments could add value.
I would like to see BlueCat Integrity be more approachable for new users, with simpler workflows, and continued expansion of cloud integrations and usability. That could push it higher in ratings.
Enhancing out-of-the-box analytics and reporting for deeper insights, plus continued investment in API integrations, cloud-native automation, and an even more intuitive user interface could help broaden adoption and efficiency for different team sizes.
What do I think about the stability of the solution?
BlueCat Integrity appears to be a stable enterprise platform with a strong reputation for reliability when deployed and maintained properly.
What do I think about the scalability of the solution?
BlueCat Integrity seems highly scalable and built for enterprise environments. It supports large, distributed networks across on-premises, hybrid, and multi-cloud setups with centralized management. Its automation and APIs also help scale operations without linearly increasing manual effort.
How are customer service and support?
Support for BlueCat Integrity is generally well-regarded for enterprise customers. The team is often noted as responsive and helpful during deployment and troubleshooting. For complex environments, that depth of expertise and guidance seems to be valuable and an important part of long-term success.
Based on what I have learned, BlueCat Integrity's professional services and support seem to be a strong part of the offering, especially for enterprise rollouts. They appear to help with planning, migration, deployment, and integrating with existing environments, which could lower implementation risk. Responsive support and clear documentation seem especially valuable for complex or large-scale environments.
Which solution did I use previously and why did I switch?
I do not have personal prior usage of a different solution, but generally, organizations switch from manual processes or other DDI tools for better automation, centralized management, and visibility. Common drivers mentioned are reducing manual effort, improving reliability, and simplifying hybrid or cloud network management.
How was the initial setup?
I have not personally used a different solution, but commonly, organizations move from manual processes or other DDI tools to get better automation, centralized management, and visibility, plus smoother hybrid and multi-cloud support. The reasons I see mentioned are usually reliability, less manual effort, and better visibility.
What about the implementation team?
Based on the information I have seen, organizations often evaluate alternatives to BlueCat Integrity. Commonly considered alternatives include Infoblox NIOS DDI, EfficientIP, and Vital QIP. Evaluation seems to focus on automation, centralized IPAM and DNS, ease of deployment, cloud integration, scalability, and total cost.
Deployment can be phased. Based on what I have learned, deployment often starts with discovery and integration with existing DNS, DHCP, and IPAM setups, then phases in migration and automation, though that is not from direct experience.
What was our ROI?
BlueCat sites research showing ROI in approximately three months with an average 87% reduction in engineering time spent on DDI tasks and around 1.5 million in annual financial benefits for the surveyed customers. Of course, results will vary by organization, but those figures suggest meaningful value from automation and reduced manual effort.
What's my experience with pricing, setup cost, and licensing?
BlueCat Integrity is an enterprise solution with pricing that is tailored to the organization, depending on its size and needs. Upfront costs may be higher, but the automation and centralized management can offer long-term value and help reduce overall operating costs over time.
What other advice do I have?
For larger or hybrid environments, investing in proper configuration and training early on can make adoption smoother and help you realize the full benefits.
My advice would be to understand your requirements clearly and plan the deployment of BlueCat Integrity carefully. Take advantage of the automation, APIs, and centralized management to get the most value.
BlueCat Integrity supports the major cloud providers, including AWS , Azure , and Google Cloud . The specific choice depends on the organization's environment. It is designed to work across hybrid and multi-cloud setups.
BlueCat Integrity is available through the AWS Marketplace with virtual appliance images and integrations for AWS environments.
I give this product an overall rating of 8 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Centralized ip management has clarified core concepts but onboarding still needs to improve
What is our primary use case?
My main use case for BlueCat Integrity is primarily centralized IP address management with DNS and DHCP administration, and I am learning how centralized control reduces errors and improves network visibility. I focus on understanding the concepts around centralized IPAM and DNS rather than day-to-day operational use in a production environment regarding my interactions with BlueCat Integrity .
What is most valuable?
In my opinion, the best features BlueCat Integrity offers include centralized IP address management, which seems most valuable because it streamlines tracking and allocation, and the advantage of having DNS and DHCP in one place, which makes administration simpler.
When I mention how centralized IP address management streamlines tracking and allocation, I note that it helps keep IP allocations organized, which reduces conflicts and makes troubleshooting faster. Furthermore, when DNS and DHCP are together, it keeps those services in sync, so network changes are easier to manage, based on a general understanding from networking principles, not from my own production use.
I would add that centralized visibility and unified management are the key ideas I take away from my experience with BlueCat Integrity, as it makes it easier to understand how networks can be administered from a single point, though I would not overstate beyond conceptual learning.
What needs improvement?
I do not have extensive hands-on experience to critique BlueCat Integrity deeply, but from a learning lens, I think clearer guided tutorials or a more intuitive onboarding could reduce the learning curve for newcomers.
I have not heard detailed feedback beyond the general learning curve being a challenge for first-timers. I think keeping onboarding approachable and having interactive tutorials could help, but that is my perspective as a student.
For how long have I used the solution?
I have been using BlueCat Integrity for only six months in a learning and project context, utilizing it a few times a week when tasks require DNS and IPAM practice.
What do I think about the stability of the solution?
From what I have learned, BlueCat Integrity is positioned as an enterprise-grade platform, so stability is expected; I do not have operational experience to confirm this, and conceptually, I have not encountered concerns, but my view is based on positioning and general understanding.
What do I think about the scalability of the solution?
I expect BlueCat Integrity to be scalable for enterprise use because its centralized IPAM and DNS management should support growth without ad-hoc tooling; this is a conceptual view, however, and not based on real deployment experience.
How are customer service and support?
I do not have direct interactions with customer support for BlueCat Integrity, so I cannot comment from experience; generally, for enterprise tools, responsive technical support and documentation matter considerably, but I cannot speak to this case specifically.
Which solution did I use previously and why did I switch?
I did not use another dedicated IPAM or DNS management solution prior to BlueCat Integrity; my exposure was mostly conceptual through networking fundamentals, not through a prior tool.
How was the initial setup?
My advice for others looking into using BlueCat Integrity is to start with networking fundamentals, especially IP, DNS, and DHCP, and then utilize official documentation and any available hands-on labs; understanding the concepts first is crucial since it is an enterprise-focused platform, and that foundation helps appreciate what the tool is doing; patience with the learning curve is key.
What was our ROI?
I do not have real-world ROI metrics to share; conceptually, I understand that centralized management can save time and reduce manual errors, but I did not measure this myself, so I have no quantifiable numbers.
What's my experience with pricing, setup cost, and licensing?
I do not have first-hand experience with pricing, setup cost, and licensing for BlueCat Integrity, so I cannot comment reliably; generally, enterprise tools often have tailored licensing based on an organization's size and needs, but beyond that, I lack concrete information.
What other advice do I have?
BlueCat Integrity made those concepts more concrete for me by helping me connect the dots between IPAM, DNS, and DHCP as a whole; before using it, I had the individual pieces, but understanding that they are interconnected and seeing them as one unified part helps me see how consistency is maintained across them.
While I do not have organizational impact to point to, I find that from a learning standpoint, BlueCat Integrity helps me understand how IPAM, DNS, and DHCP fit together in an enterprise context, and it has made those concepts more concrete, providing a sense of how centralized management can simplify things conceptually.
I assess the peace of mind that BlueCat Integrity provides from a learner's perspective as a good level of peace of mind conceptually because centralized control and visibility imply fewer moving parts to track manually, creating a sense of orderliness and confidence, but again, that is based on conceptual understanding, not operational responsibility.
From what I have learned, I understand that BlueCat Integrity's centralized management is helpful for hybrid infrastructures as it can unify management across different environments; that is the general idea, but I do not have direct performance observations.
I do not have direct exposure to any AI-specific capabilities in BlueCat Integrity, but in general, I would expect strong governance to include access controls, audit logs, and transparency, though I am not speaking from first-hand use.
I cannot speak to the AI outputs directly since I have not used those features in BlueCat Integrity, but generally for any enterprise networking tool, I would expect consistency and admin oversight, though my understanding is not grounded in my own usage of this product.
I do not have deployment experience in an organization, so I cannot state the model of how BlueCat Integrity is deployed; conceptually, I know such tools can be deployed on-premise or in cloud environments, but that is a general deployment option, not something I have worked on.
There are no specific improvements needed for BlueCat Integrity beyond what I have already mentioned; from a learner's lens, I think smoother onboarding, more interactive tutorials, and beginner-friendly documentation would be beneficial.
Based on my learning experience, I would say BlueCat Integrity is moderately difficult to use at first, but it becomes easier as concepts click; it is an enterprise tool, so there is a learning curve, but once the fundamentals of IPAM, DNS, and DHCP are clear, it becomes more manageable and intuitive.
I cannot quantify a reduction in human error from my own projects with BlueCat Integrity; conceptually, I understand that centralized management helps minimize manual mistakes by keeping records consistent, but I did not measure or observe that directly.
The key drivers for my learning about BlueCat Integrity were mainly cloud projects and a general interest in how network management can be automated; I did not consider security incidents or compliance issues; it was more about curiosity regarding centralized management and automation concepts in general.
From a learning perspective, BlueCat Integrity helped me grasp the enterprise approach to IPAM and DNS management, and my biggest suggestion would be for easier onboarding. I would rate BlueCat Integrity around a seven out of ten, considering my limited learning-based perspective, as it has strong capabilities, but the learning curve could be smoother from my angle. I chose seven out of ten mainly because while the feature set sounds strong on paper, the learning curve felt steep from a new user standpoint, and I believe better onboarding would make it more approachable for beginners.
Centralized monitoring and logical hierarchy have streamlined daily dns, dhcp, and ip management
What is our primary use case?
BlueCat Integrity 's primary use case includes DDI records in my day-to-day work. To be specific, I manage DDI DNS records, modify, create, and delete DNS zones and sub-zones, then handle DHCP reservations, and process tickets that come through.
What is most valuable?
The monitoring capabilities in BlueCat Integrity are exceptional; everything is available and easy to access. There are options where you can quickly check the syslog and other resources, making troubleshooting straightforward.
Bluecat Integrity is very user-friendly, and all the options are integrated and clear, which is one of the things I appreciate about it. There are shortcuts for creating DNS entries in BlueCat Integrity, and this automatically generates PTR records while also validating whether the IPs are in use. Those capabilities are very easy to demonstrate and implement; they are visible on the screen. I have used other DDI tools such as VitalQIP, and those are not this easy and user-friendly.
Bluecat Integrity is very useful when I am troubleshooting an incident, saving significant time when I review logs and everything. I can quickly track the audit log, which is really valuable. The UI is structured very logically, and the configuration hierarchy is straightforward. The network blocks and zones are clearly organized, which is something I appreciate. Additionally, the permissions and roles help separate administration responsibilities, which is also a great feature. Overall, the integration between DNS, DHCP, and IPAM combined with the centralized visibility and control works well for my day-to-day DDI operations.
What needs improvement?
One thing that I miss in BlueCat Integrity is that for a DDI record that is added and deleted, in InfoBlox, you do not usually need to deploy; it just gets added and everything processes automatically. Here you have to deploy the server responsible for that zone, so that is an area that could be improved if possible. The other thing is that managing PTR records and the reverse zone is much simpler in InfoBlox than in BlueCat Integrity, so that aspect is something that could be improved.
What do I think about the stability of the solution?
BlueCat Integrity is stable.
What do I think about the scalability of the solution?
Regarding scalability, I would say it is one of the strong areas from my experience.
How are customer service and support?
The customer support is great.
Which solution did I use previously and why did I switch?
In my previous organization, I was using different DDI tools, but here BlueCat Integrity has been used from the beginning. When I had a discussion with the management, they evaluated TCPwave, EfficientIP, and also checked InfoBlox before settling with BlueCat Integrity.
What other advice do I have?
My advice to organizations considering BlueCat Integrity is to have a clear understanding of their DNS, DHCP, IPAM architecture and operational process before any implementation or switching of tools. BlueCAT Integrity works very well in environments where management is centralized, and visibility and governance are important, especially for medium to large enterprise networks; for small enterprises, I do not think it is that useful. I would rate this product an eight out of ten.
Unified ip management has streamlined multi‑cloud automation and reduced configuration errors
What is our primary use case?
I currently integrated BlueCat Integrity with AWS and GCP , supporting multi-cloud environments. BlueCat Integrity helps manage the IPAM structure in a unified manner through a gateway that integrates between AWS and BlueCat Integrity, allowing the use of multi-cloud environments.
To use BlueCat Integrity effectively, understanding the cloud infrastructure for AWS and GCP is necessary, including VPC creation and subnet management. Integration of both AWS and on-premises environments with BlueCat Integrity is straightforward, aided by the Cloud Discovery and Visibility tool that reflects AWS subnets and host names into BlueCat Integrity's IPAM tool.
What is most valuable?
BlueCat Live Assurance is one of my favorite features, as it allows monitoring of all devices and BlueCat Integrity servers easily. BCLA works very well in BlueCat Integrity's infrastructure environment and is user-friendly, supporting seamless API calls for integration with cloud environments.
BlueCat Integrity provides a single-pane-of-glass view of the IP address space through integration of all infrastructure with BlueCat Integrity's Address Manager.
BlueCat Integrity significantly enhances network stability with its DDI solution, handling DNS resolutions and DHCP services efficiently through BlueCat Integrity's Address Manager.
What needs improvement?
When evaluating BlueCat Integrity, challenges with dynamic DNS updates were encountered, but configuration issues can be fixed to mitigate those. Unlike QIP, BlueCat Integrity presents some complexities, yet its monitoring capabilities through BCLA allow for efficient handling of server issues.
If version 2 of the API were available, it could enhance automation and scripting capabilities significantly, which may be released in the future.
Currently, there are no missing features in BlueCat Integrity that need to be included for current operations.
For how long have I used the solution?
I have used BlueCat Integrity used as a DDI solution for the past eight years.
What do I think about the stability of the solution?
BlueCat Integrity helps maintain uptime with a 100% SLA, though issues like CPU utilization can cause downtime, which is a common challenge in any organization.
When downtime occurs, new VMs must be built using snapshots from existing servers, which is time-consuming. BlueCat Integrity provides a 100% SLA for support, ensuring immediate assistance during server issues.
What do I think about the scalability of the solution?
Server decommissioning requests can be raised by the team, allowing for effective management of server resources.
How are customer service and support?
BlueCat Integrity's professional DNS and support services are excellent, and I would give them a rating of ten out of ten for their professional assistance.
Which solution did I use previously and why did I switch?
QIP and VitalQIP were previously used before migrating to BlueCat Integrity, but Infoblox was never used.
Compared to other tools such as Infoblox and QIP, BlueCat Integrity offers a superior GUI, which is more user-friendly, making it easier to understand and configure.
The migration to BlueCat Integrity was driven largely by cost-effectiveness, as it runs on Linux-based servers, while VitalQIP was more expensive.
What was our ROI?
The overall cost reduction is not entirely certain, but having a single IPAM solution throughout the current infrastructure promotes cost efficiency, especially since both physical servers and cloud-based solutions like AWS or GCP can be supported.
What other advice do I have?
BlueCat Integrity's automation capabilities are leveraged, especially through the gateway with GCP, allowing automatic registration of host names in BAM whenever a virtual instance is provisioned using APIs. This automation enables bulk creation of subnets or DNS A record entries easily, preventing manual errors.
A single-pane-of-glass view is important for the organization because other environments like AWS and GCP do not support DNS and Route 53 effectively, making BlueCat Integrity the single source of truth for IPAM.
BlueCat Integrity helps avoid human errors by integrating AWS and BAM , ensuring that subnet creations in BAM do not duplicate any existing ones in AWS or GCP, thus reducing manual errors through automation.
My overall review rating for BlueCat Integrity is nine out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Automation has streamlined hybrid DDI operations and supports resilient disaster recovery
What is our primary use case?
I work as a SOC for DDI . I have been working in this domain for the last nine years, and my total experience is 12 years. I have been using BlueCat Integrity to host our DDI services for one of our elite customers in the aviation industry. We use BlueCat Integrity to manage internal domains, domain records, and their zones, and we are managing their DHCP scopes for more than 170 sites. We used BlueCat Integrity over Infoblox solution to migrate all the services from Infoblox's legacy solution to BlueCat Integrity.
What is most valuable?
BlueCat Integrity is a straightforward tool that supports all the basic requirements to host DDI services. One of the best features is its ability to have at least three BAM servers in a redundancy failover setup, which really helped to make the BAM highly resilient. In case two of your main sites go down, it can failover to the third site, which is very effective in case of a disaster recovery. Overall, BlueCat support is also good. We received relevant support from the BlueCat product team for whatever issues we faced during the implementation of the product, and it was up to the mark.
BlueCat Integrity supports automation via REST API, with which we were able to automate the standard DNS workflow request by using Python scripts in which API V2 version was very helpful. They have a built-in Swagger portal which helps to simulate API calls, and using that, it was pretty easy to design the framework and the code to implement DNS automation.
BlueCat Integrity has really brought a positive impact on the new environment because the ease of implementation and the support from the product team was very good. We were able to implement BlueCat Integrity with their other different products including BlueCat Gateway solution, with which we were able to put different uses of DNS in different categories.
What needs improvement?
BlueCat Integrity overall is a very mature product. However, the console and the web interface do require built-in features which they have improved in their 25.0 version.
They need an improvement in out-of-the-box features wherein they can enable the backup feature to be taken from the GUI itself. The documentation also lacks in the basics of providing what needs to be configured while implementing that solution.
BlueCat Integrity does not offer all the features out of the box, and the customization with BlueCat is very limited. One has to be very clear with their requirements in terms of what they want to achieve in the target design before making a purchase decision.
Overall, this is a good tool, though it needs a lot of improvement in terms of customization and helping customers to effectively deploy the environment according to their requirements. They need to pick up on the areas where other OEMs are pretty good, such as having Kea-based DHCP engine.
For how long have I used the solution?
I have been using BlueCat Integrity for the past three years.
What do I think about the stability of the solution?
BlueCat Integrity is stable.
What do I think about the scalability of the solution?
In terms of scalability, we can deploy the servers on demand, and if we have the virtual infrastructure up and ready, we can scale without a need for licensing because our current business licensing model is not on the basis of the number of handles.
How are customer service and support?
BlueCat customer support is really friendly. We have a weekly call set up with BlueCat support team wherein they address all the open issues in our environment. In case we need immediate support with any issue, they engage the engineering team and try to resolve it as soon as possible.
Customer support is good. As we are on the platinum services support model, we get a turnaround time to attend to any issues.
Which solution did I use previously and why did I switch?
Previously, we used Infoblox NIOS solution. The reason for switching from Infoblox to BlueCat was the business split in the customer environment. Infoblox was a legacy solution and was retained by a different business. BlueCat was the new OEM used in the new business setup.
How was the initial setup?
The process for migration from Infoblox to BlueCat Integrity was easy and yet complicated because we had BlueCat support and professional support, but we did all the migration during specific change timelines. We used to open each site which hosts a local DHCP and DNS solution. We migrated on a site-by-site basis. It was a pretty streamlined process because there was a transition team who did a discovery for the entire site and informed us about how many scopes and what domains are in use for that site. We staged all the required DHCP scopes, IP addresses, and DNS domains along with the records before the migration window, and on the day of the migration window, we only needed to update the DHCP helper address. Once the traffic came to the new DHCP server, the new DHCP server gave the new DNS server information, which cut over the entire traffic for that site.
What about the implementation team?
There were many times where we had a requirement to import bulk configuration to take over the sites from the legacy environment to the new environment. We used to reach out to the professional services team with raw data in the desired format, which they would digest, and within a couple of days, we would get the XML file which BlueCat migration engine supports. We would import that file and make the environment stage before the big migration day. We got help from the BlueCat support team in this way. There were many times we reported bugs in the product, which they were able to identify with the help of their engineering team and they opened the product enhancement feature or were able to provide the fix for that issue in the next hotfix.
What was our ROI?
We did see a return on investment as we only have a team of six who are managing BlueCat Integrity infrastructure 24/7, and with the help of automation, we were able to reduce the headcount as we automated most of the requests using BlueCat Integrity API.
What's my experience with pricing, setup cost, and licensing?
I was not a part of pricing, setup cost, and licensing as it was done by the customer itself.
We did see a cost reduction in overall infrastructure as BlueCat Integrity offered services at much more effective rates compared to other OEMs.
Which other solutions did I evaluate?
We did evaluate different products including EfficientIP and Infoblox.
What other advice do I have?
We are using BlueCat Integrity's robust APIs to automate our DNS standard changes for adding DNS records including A records, CNAME records, and PTR records. We are also using APIs to automate the IP allocation and DHCP requests.
We are not using BlueCat Integrity's intelligent NetOps capability in our environment.
BlueCat Integrity performed a very good job in meeting the hybrid environment requirements and met my expectations. I would rate this review as a 9 out of 10.