Sold by: Evam B.V.
EvamX is a powerful omnichannel marketing platform designed to engage across all channels via which an enterprise wants to connect with its customer base. EvamX provides a comprehensive portfolio of needed modules to equip marketing teams with all needed capabilities Journey Builder for engagement planning, Digital Engagement for superior web and app listening and outbound communication, Survey Manager to quickly measure customer feedback, Decisioning to recommend next best offer or next best action for a particular customer or segment and finally Insights to measure wins/misses across all stages of journeys either to double down or course correct. Via all these, EvamX empowers enterprises to create seamless, data-driven journeys that dynamically adapt to each customers unique needs.
Overview
Evam is a leader in AI-Driven marketing, and customer engagement technologies, enabling enterprises to stay connected with their customers through real-time, hyper-personalized journeys. With a vision to create interactions that customers look forward to, Evam empowers businesses to engage each customer as a unique individual, making them feel special and valued. Evams mission is to provide data-driven enterprises with the tools and technologies to engage customers at the right moment. By leveraging a powerful real-time event-processing engine, Evam enables brands to decode vast amounts of operational data and act on it instantly across multiple channels. This translates into a seamless, omnichannel experience that offers personalized, contextual communications to customers, helping brands increase revenue, retain loyalty, and improve customer satisfaction. Evams end-to-end customer journey platform, evamX, is trusted by global enterprises, including banks, telecom operators, insurers, loyalty platforms, airlines and omnichannel retail brands, processing millions of customer interactions daily to design and deliver superior customer experiences. Recognized by leading global analysts, Evam has been most recently featured in Forresters Q2 2024 Cross-Channel Marketing Hubs Landscape and Gartners Market Guide for Event Stream Processing. These endorsements highlight Evams ability to empower businesses in navigating complex customer journeys with the flexibility, scalability, and real-time capabilities necessary for success in todays dynamic market. With operations in more than 15 countries and serving over 600 million end-users daily across 70+ enterprise customers, Evams capabilities go beyond typical MarTech solutions, enabling enterprises to fulfill customer needs, detect fraud, improve retention, monetize their data, and optimize business operations for long-term success. evamX is available across any deployment model SaaS, private cloud, or on-premise. At its core, evamX offers a seamless omnichannel environment supported by cutting-edge modules. Journey Builder; Visually craft, manage, and optimize customer journeys across all touchpoints with drag-and-drop simplicity. Digital Engagement; Design and modify compelling web and mobile experiences, including push notifications and SMS to enhance direct customer interactions. Customer Feedback; Collect customer feedback after key transactions and use it to improve customer journeys. Make customers feel valued and turn them into brand advocates. Decisioning; Leverage AI to make data-driven decisions, predict customer actions, and determine the next-best experience. Insight Tracker; Provide real-time insights and data visualizations to measure and enhance marketing effectiveness. Create custom dashboards tailored to specific business objectives.
Highlights
- High-Volume Real-Time Processing for Instant Engagement: Process vast amounts of data in real-time, empowering business users to create customer journeys across all channels. Engage audiences with highly targeted, personalized interactions that keep pace with customer needs instantly.
- All-in-One Platform for End-to-End Customer Journeys: evamX provides journey-building, actioning, analyzing and recommending capabilities in one platform. No need for additional tools to create efficient, seamless customer journeys from end to end.
- AI-Powered Decisioning for Seamless Interactions: Utilize advanced AI to drive smarter decisions, ensuring personalized inbound and outbound interactions. Adapt dynamically to each customers unique journey for tailored experiences across every touchpoint.
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Trust Center
Access real-time vendor security and compliance information through their Trust Center powered by Drata or Vanta. Review certifications and security standards before purchase.
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
EvamX | Usage of EvamX Product as defined by End User License Agreement | $950,000.00 |
Dimensions summary
This listing has one pricing dimension, billed as a contract. You buy EvamX in Units, with usage defined by the End User License Agreement. Pricing scales with the number of Units you commit to, rather than by separate tiers or plans. You configure the quantity to match your needs. All capabilities fall under this single license, so there are no add-on dimensions to select. To size your Unit count and confirm the terms that apply, work with the vendor.
Top-of-mind questions for buyers
A Unit measures your usage of the EvamX product as defined by the End User License Agreement. The specific usage metric a Unit maps to is set by that agreement. To confirm exactly how Units are counted for your deployment, work with the vendor.
All capabilities fall under the single EvamX Unit license. This includes journey design, digital engagement, insight tracking, and customer feedback modules. There are no separate add-on dimensions to buy. Your Unit commitment covers the platform as licensed under the End User License Agreement.
The single EvamX Unit dimension covers your usage regardless of environment. The platform runs in cloud, on-premises, or hybrid setups. Deployment choice does not add separate pricing dimensions here. Underlying AWS infrastructure costs may apply separately from the software license.
evam.com+1
Helpful?
Vendor refund policy
As defined in terms, or as required by applicable law
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
As EVAM, we support our global customers with our experienced engineers to solve complex business problems, and provide uninterrupted services, that our customers don't spend as much time worrying about these issues.
EVAM offers Managed Services, aiming for efficient use of the EVAM platform and offering maximum benefit while providing enterprises more than a platform. With this service, the EVAM team provides the necessary support for the development and creation of scenario ideas as well as analytical studies. Contact to Evam support :
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.