CITSmart Attest Management

📘 CITSmart Attest Management is a digital platform that transforms the medical certificate homologation process from a manual, error-prone routine into an automated, traceable, and standardized workflow. The solution eliminates bottlenecks caused by manual queues, inconsistent data entry, and limited visibility into absence requests, delivering operational efficiency and compliance for HR and occupational health teams.

🤖 Powered by AI, the platform automatically reads submitted documents, extracts attendance and return-to-work dates, calculates absence days, identifies CID-11 diagnostic codes, and validates the issuing physician’s CRM/CFM registration status. Automatic eligibility-based homologation, protocol generation, and real-time notifications to employees and clinics reduce manual effort at every step. Higher tiers add absenteeism dashboards, automated clinic scheduling, advanced fraud detection, and native HRIS integration with TOTVS and Senior.

☁️ Delivered as part of the CITSmart ecosystem, CITSmart Attest Management may involve the deployment, operation, integration, monitoring, or support of workloads running in the customer’s AWS environment, on AWS infrastructure managed by Central IT, or in a hybrid architecture combining AWS with other customer environments, according to the specific technical, security, integration, and operational requirements of each project.

📊 The solution scales from teams of up to 100 employees on the Starter plan to enterprise environments with more than 2,000 employees and unlimited users. CRM/CFM and CID-11 validation is included in all plans. Optional dedicated account management and SLA tiers are available for Corporate and Enterprise customers. The service is governed by Central IT’s policies available at centralit.com.br.