Overview
ChatX is an enterprise grade Generative AI chatbot on AWS that supports multi-model orchestration, Retrieval-Augmented Generation (RAG), and Role-based Access Control (RBAC). It enables organizations to deliver accurate, explainable, and secure interactions while reducing cost per query. With APIs and SDKs for seamless integration into CRM, ERP, and ITSM, ChatX is fast to deploy and easy to manage. It supports Public Offers, Private Offers, and Channel Partner Private Offers (CPPO), helping enterprises streamline procurement, enhance customer service, and strengthen data governance all powered by the scalability and security of AWS.
Highlights
- Multi model Generative AI chatbot on AWS intelligently routes requests across the best-fit large language models (LLMs) to improve accuracy, flexibility, and cost efficiency
Details
Unlock automation with AI agent solutions

Pricing
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Support
Vendor support
Customers purchasing ChatX will receive dedicated enterprise-grade support. Standard support is provided during business hours (Mon to Fri, 9 AM – 5 PM GMT+7) with guaranteed response times of 4 hours for critical issues and 1 business day for low-priority requests. Premium support plans are available with 24/7 coverage, faster SLAs, and phone-based escalation.
Support is provided via our support portal, email, and hotline for urgent incidents: đź“§ Email: sales@godigit.netÂ
Support Level Commitment: Our customers can expect professional-grade support including:
Technical implementation assistance Troubleshooting and issue resolution Integration guidance for CRM, ERP, and ITSM systems Best practices consultation Escalation to senior technical specialists when needed
Refund Policy: For refund requests, please contact our support team through the channels above. Refunds are processed according to AWS Marketplace terms and our service agreement.