Sold by: Critical CloudÂ
End-to-end tracing and UX visibility. We maintain your APM, RUM and Synthetics to surface bottlenecks, latency, errors and degradation across your stack.
Overview
Managed Service Performance by Critical Cloud is a monthly engineering service that helps you improve the reliability, scalability, and efficiency of your cloud environment. Designed for teams already running critical workloads on AWS, we focus on diagnosing performance bottlenecks, reducing failure points, and making high-impact improvements to your infrastructure and observability stack.
This service includes monthly engineering time from senior cloud and SRE professionals who deliver targeted enhancements across infrastructure, monitoring, deployment pipelines, and cost optimization. Whether you're facing recurring incidents, scaling challenges, or inefficient resource usage, we help you turn problems into solved tasks — fast.
Highlights
- Fix performance and reliability issues fast — Get hands-on engineering to tackle recurring incidents, scaling problems, and infrastructure inefficiencies.
- Monthly SRE expertise, on demand — Senior engineers deliver targeted improvements across your cloud, monitoring, and deployment pipelines.
- Improve stability and efficiency — Reduce failure points, optimize resource usage, and build confidence in your AWS environment.
Details
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
Subscribers to Managed Service Performance receive direct, ongoing support from Critical Cloud’s senior cloud and SRE engineers. Support includes monthly engineering time, issue diagnosis, performance improvements, and hands-on implementation of fixes across infrastructure, observability, and deployment systems.
Email: support@criticalcloud.aiÂ
Phone: +44 (0)204 538 1116
Support URL: https://criticalcloud.ai/supportÂ
You’ll get proactive, engineer-led support — no tickets, no handoffs, just real solutions delivered by experts who know how to fix what matters.
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