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    Cloud Managed Services

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    Sold by: BUILDSTR 
    BUILDSTR's Cloud Managed Services offering delivers ongoing operation and management of your AWS environment by an experienced team of AWS-certified engineers — monitoring, business ours or 24/7 incident response, patching, security guardrails, and cost management, delivered as code. Cloud Managed services gives customers the confidence and backing to spend their time delivering value instead of fighting fires.

    Overview

    BUILDSTR's Cloud Managed Services offering is an ongoing engagement that puts an experienced AWS operations team behind your workloads, so your engineers can spend their time building product instead of fighting fires.

    BUILDSTR takes on the day-to-day operation of your AWS environment. We instrument and monitor your workloads with AWS-native and open source observability, run incident response against agreed severity levels and escalation paths, manage patching and image lifecycle through AWS Systems Manager, validate backup and recovery with AWS Backup, and enforce guardrails continuously using AWS Config, AWS Security Hub, Amazon GuardDuty, and AWS Organizations.

    Everything we run is managed as code. We bring your infrastructure under Terraform or AWS CloudFormation, route changes through reviewed CI/CD pipelines, and keep runbooks and architecture documentation current as the environment evolves — eliminating any gap between what is deployed and what is documented.

    Cost is treated as an operating metric, not an annual cleanup project. We track spend with AWS Cost Explorer and AWS Budgets, right-size Amazon EC2, Amazon RDS, Amazon EKS, and Amazon ECS capacity, manage Savings Plans and Reserved Instance coverage, and report savings next to reliability metrics in a recurring operations review.

    Engagements are tiered so you buy only the coverage you need — from business-hours support for a single account to 24/7 coverage across a multi-account AWS Organization, with optional compliance evidence packages for SOC 2, HIPAA, and PCI audits. At every tier you work with a dedicated engineering team that knows your environment.

    Onboarding starts with a two-to-four week transition: environment discovery and a Well-Architected review, alarm and runbook build-out, access and escalation setup, and a documented handoff. From there you get scheduled operations reviews, a shared backlog of reliability and cost improvements, and clear monthly reporting.

    Typical outcomes: fewer and shorter incidents, optimized AWS spend, audit-ready evidence when reviewers ask, and an internal team that gets its time back.

    BUILDSTR is an AWS Advanced Tier Services Partner with Cloud Operations and AI Services competencies, lead by an executive team with over 50 years of combined managed services experience.

    Highlights

    • Dedicated engineering team with a deep background in reliability and security
    • Business hours or 24/7 monitoring, incident response, and remediation
    • Reliability and AWS cost reported together every month

    Details

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    Delivery method

    Deployed on AWS
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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    BUILDSTR supports customers in a flexible and pragmatic way, tailoring a model that works for the specific situation, budget, and context. Support teams will be accessible by customer-specific communication channels, and BUILDSTR support is always reachable via support@buildstr.com .