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The Proactive IoT Operations Plan gives your team the visibility, security, and control needed to prevent issues before they impact customers. By combining continuous monitoring, extended incident response, and expert guidance, this service helps you keep infrastructure healthy, reduce firefighting, and stay focused on product growth. With regular security and health checks, firmware update support, and success reviews, you gain confidence that your IoT operations are reliable, secure, consistent, and always improving.
Overview
The Proactive IoT Operations Plan provides continuous monitoring, guided improvements, and extended support to help you stay ahead of operational issues. Designed for growing IoT deployments, this service gives you visibility into infrastructure health, detects early signs of trouble, and ensures firmware updates and device lifecycle tasks are managed consistently. By reducing firefighting and repetitive failures, your team can focus on building and scaling core products with confidence.
Customers benefit from improved service reliability, proactive incident response, and operational consistency. Routine health checks, coordinated firmware updates, and quarterly success reviews ensure that your IoT environment remains secure, efficient, and aligned with best practices. This plan helps you optimise resource usage, strengthen infrastructure resilience, and build long-term confidence in your IoT operations.
The service integrates with AWS IoT Core, AWS IoT Device Management, and AWS IoT Device Defender, and can be extended with Amazon CloudWatch and AWS Systems Manager for observability and operational excellence. By leveraging AWS-native tools, the Proactive IoT Operations Plan ensures your deployment is secure, scalable, and designed for sustainable growth.
Highlights
- Continuous monitoring to detect issues early and reduce downtime
- Guided improvements with quarterly reviews and tailored recommendations
- Extended support for firmware updates, device lifecycle, and incident response
Details
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Deployed on AWS
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