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    ScoutITAi (AI-Driven Observability and Reliability Optimization)

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    ScoutITAi is a next-generation AI-powered observability and reliability optimization platform designed for IT Operations, SREs, and business leaders. Built on the 2024 Reliability Path Index (RPI Score), ScoutITAi leverages Generative AI, Monte Carlo simulations (up to 100,000 iterations), and a secure Agentic Workforce to deliver continuous improvement, actionable insights, and predictive analytics. Unlike traditional observability tools that flood IT teams with billions of metrics, ScoutITAi focuses on the thirteen key RPI buckets that truly impact system reliability and business outcomes.

    Overview

    ScoutITAi is a next-generation IT reliability platform designed to enhance operational efficiency through advanced AI-driven analytics. At its core is the Reliability Path Index (RPIScore), an innovative scoring system that quantifies IT reliability using a weighted bucket methodology based on real-world industry applications. The Predictor employs Monte Carlo-based AI forecasting, running up to 100,000 simulations to estimate RPIScore improvements and provide measurable insights for optimizing IT investments. Meanwhile, The Blender leverages real-time Six Sigma analysis to identify performance patterns across disparate alarms and metrics, improving overall operational effectiveness.

    For long-term trend tracking, The Trender utilizes Kaufman's Adaptive Moving Average (KAMA) to compare current RPIScores against a 100-day historical baseline, forecasting potential performance changes. AI-powered automation plays a crucial role in ScoutITAi's capabilities, proactively suggesting reliability optimizations and reducing Mean Time to Resolution (MTTR). Additionally, universal monitoring enables real-time and historical performance tracking across hybrid cloud and on-premises environments, offering up to 12 months of performance insights.

    ScoutITAi stands out from traditional observability and AIOps tools by prioritizing business-driven outcomes rather than overwhelming teams with excessive telemetry. It focuses on thirteen key metrics that truly impact IT reliability, providing predictive AI insights through simulations rather than static monitoring. The platform democratizes IT reliability data, making it accessible to both IT teams and business executives. By integrating Six Sigma methodologies, adaptive analytics, and AI-powered forecasting, ScoutITAi ensures continuous optimization while seamlessly working with ITSM tools like ServiceNow for automated incident resolution.

    Ideal for IT operations optimization, enterprise AI observability, and predictive analytics, ScoutITAi empowers organizations to align IT performance with financial and operational goals. With SaaS-based deployment and API-driven integrations, the platform supports AWS, Azure, GCP, and on-premises environments, integrating with tools like Splunk, Dynatrace, AppNeta, and Broadcom O2. Security remains a top priority, utilizing end-to-end encryption and an Agentic Workforce framework to protect sensitive IT data. By providing AI-powered, business-aligned insights, ScoutITAi redefines IT reliability and observability for modern enterprises.

    Highlights

    • Patented Reliability Path Index (RPI) for Service Health: A unique 13-bucket scoring system that quantifies and optimizes IT reliability using real-world industry data, providing dynamic visibility into service health. This democratized approach normalizes reliability insights, making them easily understandable for both IT teams and business executives to proactively address issues before they impact operations.
    • The Predictor (Monte Carlo-Based AI Forecasting): Leverages up to 100,000 AI-driven Monte Carlo simulations to predict IT reliability improvements, estimate RPI score gains, and provide measurable outcomes that justify IT investments. Unlike static telemetry monitoring, this advanced approach optimizes performance through dynamic forecasting of application and service delivery reliability.
    • The Blender (On-the-Fly Six Sigma Analysis): Performs real-time Six Sigma analysis on disparate alarms and metrics, identifying patterns to enhance operational efficiency and forecast performance trends. By automating reliability optimization and suggesting proactive fixes, it minimizes disruptions while providing 12-month performance insights aligned with industry best practices.

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    ScoutITAi (AI-Driven Observability and Reliability Optimization)

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (4)

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    Dimension
    Description
    Cost/12 months
    ScoutITAi
    AI-powered EIS platform that delivers near-real-time service reliability scoring, root cause analysis, and unified monitoring across applications, infrastructure, and networks to help IT teams proactively prevent and resolve incidents: 15 RPI Scores, Real-Time Service Reliability Scoring, AI-Driven Anomaly Detection, Root Cause Path Analysis, Unified Observability Dashboard, and more...
    $10,875.00
    ScoutITAi Cloud
    Network and application performance monitoring solution that provides end-to-end visibility from the end-user perspective across any network, including cloud, SaaS, and remote environments. All Features from the ScoutITAi Plan, Plus: Business Process Monitoring, Delivery Monitoring, Experience Monitoring, Usage Monitoring, Deployment Flexibility, and more...
    $14,825.00
    ScoutITAi Network
    Comprehensive network monitoring and analytics platform that enables IT teams to manage, optimize, and assure performance across complex, multi-vendor, and hybrid network environments. All Features from the ScoutITAi Plan, Plus: Ultimate Network Performance Monitoring, Fault Management, Flow Analysis, Topology Mapping, Integration Capabilities, and more...
    $28,375.00
    ScoutITAi APM
    Cloud-based platform that offers a unified suite of IT operations management tools, including application performance monitoring, infrastructure monitoring, and operational intelligence, to deliver comprehensive observability and analytics. All Features from the ScoutITAi Plan, Plus: Application Performance Management (APM), Comprehensive support for SLIs and SLOs, Infrastructure Monitoring, Operational Intelligence, Synthetic Monitoring, Unified Data Platform, and more...
    $34,275.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

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    Software as a Service (SaaS)

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