Sold by: Lentra
AI-powered customer-centric solution for financial institutions that seamlessly integrates diverse customer data with financial behavior information. This enables personalized recommendations, efficient credit underwriting, and informed decision-making, boosting overall business efficiency.
Overview
Cadenz Profiles is an AI-driven Customer Intelligence Platform that streamlines historical and current customer records for financial institutions. Seamlessly integrating with multiple channels, it provides unified Single Customer View (SCV) by combining behavioral intelligence data with factual information. This 360 degree view powers various use-cases, such as personalized product recommendations, fraud mitigation, credit underwriting, loan collections, and portfolio monitoring. Trusted by major institutions in India and the Philippines, Cadenz Profiles enhances overall business efficiency, decreases operational costs, and facilitates well-informed decisions.
Highlights
- Creates a Single Customer View (SCV) / Customer 360 using customer lifecycle data and AI financial behavioural intelligence for data-driven decision making
- Provides personalized recommendations for cross sell & up sell. Mitigates NPAs and losses with early fraud detection
- Intelligent auto scaling for the efficient use of AWS infrastructure
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