Justride is an enterprise-grade, cloud-native ticketing platform for public transport that enables Account-Based Ticketing (ABT), mobile ticketing, contactless EMV, and barcode ticketing from a single, secure solution. Trusted by leading agencies worldwide, Justride accelerates time to deployment, reduces costs, and delivers world-class passenger experiences.
The Masabi Justride platform is a Fare Payments-as-a-Service (FPaaS) platform that modernizes public transport fare collection by replacing costly bespoke systems with a secure, scalable, and modular alternative. Designed from the ground up as a multi-tenant, cloud-native SaaS platform, Justride empowers agencies and authorities to launch advanced fare collection systems, fast. It supports the full range of modern fare payments, including: Account-Based Ticketing (ABT) Contactless EMV (cEMV) Mobile Ticketing Barcode Ticketing Smartcards Agencies can configure fare rules, caps, and products using Justrides intuitive back office, while riders benefit from best-in-class apps, ticketing options, and a seamless experience across devices and payment methods. Justride also includes a powerful Partner Portal, enabling bulk ticketing for institutions, employers, and universities, with real-time analytics and admin controls. It supports white-label solutions and can integrate with validators, gates, and legacy systems through open APIs and SDKs. With over 200 agencies in more than 10 countries, and major deployments including New York MTA, Los Angeles Metro, Calgary Transit, Denver RTD, Birmingham UK, and in Melbourne Australia, Justride is proven at scale and built for flexibility, ready to grow with your needs.
Highlights
All-in-One Fare Payments.
Platform Supports ABT, mobile, contactless EMV, barcode, and smartcards, on a single SaaS platform.
Enterprise-Ready and Scalable.
Proven globally with over 200 agencies. Open APIs and modular design ensure flexible deployments and easy integration.
Faster Time to Value.
Launch fare systems in weeks or months, not years, with our configurable, shared platform approach.
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Quick to deploy. Easy to scale. Sell and validate tickets through your own branded mobile app, or integrate into existing apps with our SDK. Passengers can pay, and show their tickets in seconds, no need for cash or kiosks. Ideal for transport agencies looking to go digital fast with minimal infrastructure or with electronic validation.
$10,000,000.00
Card and Mobile Account-Based Ticketing (ABT)
With Account-Based Ticketing, riders tap in with a smart card or mobile app and the system calculates the best fare for them, no need to buy a ticket in advance. Fare rules are managed centrally, giving you full control, flexibility, and transparency.
$10,000,000.00
Contactless EMV Payments (Open Payments)
Enable passengers to use their contactless bank card or mobile wallet (Apple Pay, Google Pay) to pay directly at the gate or reader. Ideal for operators and cities looking to offer the fastest and most convenient experience, especially for tourists and occasional riders.
You choose from three fare-collection methods, each billed by units under a contract. Mobile Ticketing lets riders buy and show tickets in your branded app or through an SDK. Card and Mobile Account-Based Ticketing (ABT) lets riders tap in and have fares calculated centrally. Contactless EMV Payments (Open Payments) lets riders pay with a contactless bank card or mobile wallet at the reader. These are independent options, not tiers. You can deploy one method or combine several to match your rider groups and infrastructure.
Top-of-mind questions for buyers
What counts as one billable unit for each fare-collection method?
Each method bills by units under a contract. The exact unit maps to fare activity handled by that method, such as tickets sold and validated, tap-in journeys calculated, or contactless card and mobile wallet payments processed. Contact the vendor for the precise unit count applied to your listing.
Can I start with one fare-collection method and add others later?
Yes. The three methods bill independently, not as tiers. You can deploy one module, such as Mobile Ticketing, then add Card and Mobile Account-Based Ticketing (ABT) or Contactless EMV Payments later. The platform supports a modular approach, so you add capabilities as your rider groups and needs grow.
If I combine several methods, how do the charges appear on my bill?
Each method meters its own activity and bills separately. Combining methods adds their unit charges together rather than moving you into a higher tier. Cost is driven by how many riders use each method, so your dominant charge depends on which fare-collection approach carries most of your journeys.
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A solution to a problem that’s already been solved
Reviewed on Dec 26, 2018
Review provided by G2
What do you like best about the product?
Not a whole lot to like here.. basically we have an app that provides the equivalent of Apple pay but for transit cards. As soon as transit cards come up alongside boarding passes on iPhone with the quick double-click of the lock button, masabi, at least as a separate app, will go by the wayside.
What do you dislike about the product?
As stated above, our dated and unnecessary solution to a problem that’s already been solved. I see no future for masabi.
What problems is the product solving and how is that benefiting you?
Used this app for a transit where it was suggested to download and try the app. Nothing novel here.