New Relic Observability Solutions

In a modern distributed ecosystem, performance insights and proactive monitoring define operational excellence. VirtueCloud harnesses the power of New Relic’s all-in-one observability platform to unify telemetry data — metrics, logs, traces, events, and user experience data — into a single, intelligent interface.

Our team has successfully deployed custom New Relic implementations that integrate seamlessly with AWS services, OpenTelemetry pipelines, and serverless architectures, providing deep visibility from application code to cloud infrastructure. Whether it’s instrumenting APM agents, streaming container logs via Firehose, correlating CloudWatch and CloudTrail data, or monitoring real user interactions via RUM, VirtueCloud ensures real-time operational intelligence and performance optimization.

Service Capabilities

• Full-Stack APM & Infrastructure Monitoring: End-to-end visibility across microservices, containers, cloud resources, and Kubernetes/EKS clusters using New Relic APM, Infrastructure, and Browser monitoring.
• Real User Monitoring (RUM): Track how actual users experience your web applications, including page load speed, errors, and interaction performance, while connecting it to backend system performance for a complete view.
• Unified Telemetry Ingestion: Stream metrics and logs from AWS CloudWatch, Firehose, OpenTelemetry, and EKS clusters for centralized analytics.
• EKS/Kubernetes Monitoring: Deploy New Relic agents as DaemonSets to collect node, pod, and container metrics; stream logs via Fluent Bit, Fluentd, or Firehose; and monitor cluster health, service dependencies, and performance metrics.
• Intelligent Dashboards & Alerts: Dynamic visualization, anomaly detection, and AI-driven alerting for faster root-cause analysis and system health tracking.
• Custom Plugins & Integrations: Extend observability through custom plugins, third-party integrations, and domain-specific dashboards.
• Security & Compliance Insights: Integrate AWS GuardDuty and CloudTrail data for security event correlation and governance visibility.

Implementation Flexibility

VirtueCloud understands that every client’s architecture, tooling, and compliance landscape is unique. Our engineers design New Relic implementations as per client-specific requirements, ensuring maximum adaptability. We support multiple deployment approaches:

• Agent-based and agentless monitoring, including New Relic DaemonSets for EKS clusters.
• Data pipelines via Kinesis Firehose, Fluent Bit, Fluentd, or AWS Lambda for log forwarding from containerized and serverless workloads.
• Integration with OpenTelemetry collectors for metrics and traces from applications or Kubernetes clusters.
• Cross-account visibility with federated AWS environments, including multi-cluster EKS setups.

Our approach emphasizes scalability, minimal overhead, and actionable insight — not just raw data collection.