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cloud link is an AWS operations optimization service providing 24/7/365 server monitoring, automated backups, and infrastructure management by AWS-certified engineers.
Overview
cloud link is a comprehensive AWS operations and monitoring service that enables you to focus on your core business while AWS-certified engineers manage your infrastructure around the clock.
24/7/365 Operations Monitoring Our engineers monitor your servers continuously. When anomalies are detected, we notify you via phone or email. For routine failures, we attempt recovery following pre-defined procedures.
AWS Configuration and Management AWS-certified engineers (Solutions Architect Professional, DevOps Engineer Professional, Security Specialty, Solutions Architect Associate, Developer Associate) build and configure your AWS environment including firewalls and AWS service setup.
Monitoring Coverage
- EC2: CPU utilization, instance health
- ELB: Active/inactive server count
- RDS: CPU utilization, disk usage, swap usage
- Data center operational status
- Custom CloudWatch metrics available upon request
Simple Dashboard A streamlined AWS operations dashboard provides server status confirmation, backup management, and document printing. Features include:
- Automated backups (standard 7 generations)
- EC2 instance operations (start, stop, restart, AMI acquisition)
- RDS manual backup
- PDF export (EC2 specifications, security group lists)
- Mobile-responsive design
- AWS configuration sheet output for EC2, RDS, ElastiCache, ELB, and NAT Gateway
Security and Reliability
- Dashboard hosted outside Tokyo region with multi-region backups
- AWS Shield DDoS protection implemented
- No customer AWS account credentials stored in source code
- Over 120 updates since 2015
Support Scope
- AWS infrastructure technical inquiries: Fully supported
- AWS infrastructure configuration: Fully supported
- OS and application inquiries: Best-effort support
Optional Features Cross-region disaster recovery backups for EC2 and RDS, automated start/stop scheduling, and more are available upon consultation.
A dedicated support portal provides ticket management, progress tracking, and response history in one centralized location.
Highlights
- 24/7/365 server monitoring with phone and email alerts, plus automated incident recovery for routine failures by AWS-certified engineers
- Dedicated Simple Dashboard with automated 7-generation backups, EC2/RDS management, CloudWatch graphs, PDF exports, and mobile access
- Full AWS infrastructure support from engineers holding Professional and Specialty certifications including Solutions Architect, DevOps Engineer, and Security Specialty
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
cloud link provides a dedicated support portal where customers can submit inquiries, track progress, and review response history in one centralized location. AWS-certified engineers handle AWS infrastructure technical questions and configuration work. OS and application inquiries are supported on a best-effort basis. For additional investigation or configuration work on OS and applications, separate consultation is available. Contact us at 06-7878-8555 (Osaka office).