Sold by: SolodevÂ
App Store Help Desk is a dedicated enterprise service managed by Solodev that provides U.S.-based mobile expertise to support your Apple iOS app and App Store listing.
Overview
App Store Help Desk is an enterprise-grade service that delivers world-class support for your Apple iOS mobile app and App Store listing. It provides access to a trusted U.S.-based help desk for troubleshooting performance-related issues with your iOS app, as well as assistance with managing updates to your policies, graphics, screenshots, and other store-related questions.
App Store Help Desk is fully managed by Solodev, a trusted AWS Advanced Tier Partner with multiple AWS Competencies. App Store Support staff members are qualified, well-trained mobile app engineers with direct knowledge of the features, functionality, and best practices for the Apple iOS and App Store ecosystem.
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Highlights
- U.S.-based help desk: Get expert guidance from qualified mobile engineers on issues with your Apple iOS app or App Store listing. Available M - F, 8:30 am to 5:00 pm EST.
- Store listing support: Leverage the App Store Help Desk for assistance with updating or changing policies, graphics, screenshots, or other details.
- Easy-to-use ticketing: Submit your questions or issues 24/7 via a simple ticketing platform and track your ticket responses via an online portal.
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Support
Vendor support
App Store Help Desk is a dedicated enterprise service managed by Solodev that provides U.S.-based mobile expertise to support your Apple iOS app and App Store listing.
App Store Help Desk is staffed by qualified mobile engineers. Questions and issues can be submitted via email to  appstore@solodev.zendesk.comÂ