Sold by: Perfsys
Full-featured AWS support plan for scaling teams with production-ready workloads. Supports Kubernetes, container orchestration, disaster recovery, and workload migration.
Overview
The STANDARD AWS Support Package is built for mid-sized businesses and scaling development teams with production deployments and stable traffic needs. Tailored to containerized and Kubernetes-based environments, it includes 30 hours of expert AWS support each month to ensure production readiness, scalability, and operational resilience.
This package expands on the BASIC package with services like disaster recovery SLA (24-hour guarantee), Well-Architected Reviews, workload migrations, basic DDoS protection, and automated backup monitoring. Whether you're scaling your infrastructure, migrating workloads, or stabilizing critical applications, this plan ensures you’re covered with a comprehensive support framework designed for cloud-native growth.
Stay ahead of infrastructure challenges with proactive monitoring, performance reviews, and support tailored to production-grade AWS workloads.
Highlights
- Production-Grade Cloud Management: Built for mid-sized teams running production deployments Includes 30 hours/month of premium AWS support Supports containerized and Kubernetes-based workloads
- Reliability, Security & Continuity: Basic DDoS protection and disaster recovery SLA (24-hour response) Automated backups and monitoring to ensure data integrity Includes AWS-required maintenance and patching operations
- Growth-Driven Architecture Guidance: AWS Well-Architected Reviews for long-term scalability Workload migration assistance for evolving infrastructure needs Proactive monitoring and performance tuning for production readiness
Details
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
STANDARD AWS Support Package customers receive 30 hours of monthly technical support including service optimization, AWS production monitoring, scaling support, and security reviews. This plan includes SLAs for critical incident response (within 24 hours) and advanced AWS architecture guidance.
Support channels include email, with escalation availability for critical issues.
Email: company@perfsys.com Website: