Spark : GenAI Equipment Assistant for Industrial Operations

Ingeno's GenAI Equipment Assistant bridges the manufacturing skills gap by providing real-time, intelligent support to equipment operators and maintenance teams. Our solution combines generative AI with comprehensive equipment data to deliver instant, contextual guidance that reduces downtime and improves operational efficiency.

Your Benefits:

• Reduce equipment downtime: Accelerate troubleshooting and repairs with instant access to relevant technical information and historical context
• Bridge the skills gap: Enable less experienced operators to perform at expert levels with AI-guided assistance
• Improve knowledge retention: Capture and share tribal knowledge across shifts and locations, preventing knowledge loss from workforce turnover
• Scale support globally: Provide multilingual assistance that breaks down language barriers in international operations

Our Process:

1. Discovery & Assessment: Analyze your equipment ecosystem, documentation, and operational workflows to identify high-impact use cases
2. Data Integration & Training: Connect to equipment IoT systems, digitize technical documentation, and integrate with maintenance management systems
3. Deploy & Scale: Launch pilot implementation, gather user feedback, and expand across your operations with proven ROI

What is it?

• Intelligent Equipment Assistant: GenAI-powered mobile and web application that provides operators with instant, contextual answers about equipment operation, troubleshooting, and maintenance
• Comprehensive Data Integration: Connects to technical documentation, live IoT telemetry, historical performance data, CMMS/maintenance logs, and organizational knowledge bases
• Multilingual Support: Speaks all languages, enabling global teams to access critical information in their preferred language
• Expert Network Integration: Routes complex issues to the right internal experts based on roles, responsibilities, and availability
• AWS-Native Architecture: Built on AWS services including Amazon Bedrock, IoT Core, and enterprise-grade security controls