Overview
GetConnected’s Managed Services provide end-to-end management of your Atlassian tools, ensuring continuous improvement and structured governance. Our methodology is built on four key pillars:
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People: We create a regulated system supported by a dedicated team that addresses operational needs, manages urgent issues, coordinates onboarding, and facilitates change management.
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Practices: We implement preconfigured solutions and best practices for quick onboarding, request management, and continuous platform optimization.
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Tools: We ensure structured policies for access and permissions, improving system agility and enabling the implementation of new features.
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Team: We offer proactive consulting based on system analysis, proposing improvements and implementations to ensure a flexible and scalable platform.
Included Services
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Dedicated Team: Request management and onboarding for teams and projects.
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Infrastructure: Integration with essential tools, system support, and development/testing of instances.
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Solution Repository: Creation of workflows, user configurations, and permission management for a controlled system.
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Onboarding: Implementation of standardized models to accelerate new team integration.
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Support Portal: A centralized service desk for routine management and requests.
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Knowledge Base: Collection and sharing of documentation and usage guidelines.
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Common Practices: Consulting on best practices to scale the system and define shared policies.
With GetConnected’s Atlassian Managed Services, you have an expert team by your side, ready to manage the complexity of your Atlassian ecosystem and guide you toward continuous improvement. Contact us to discover how we can optimize your Atlassian platform and help you achieve your business goals.
Highlights
- End-to-End Management of Your Atlassian Stack: Continuous support for configurations, updates, and customized optimizations. Gain immediate access to advanced expertise without the need to train an in-house team.
- Seamless Integration and Scalability: Management of plugins, add-ons, and customizations to adapt to growing teams and projects. Rapidly implement new features and solutions while maintaining an agile and innovative Atlassian ecosystem.
- Cost and Operational Complexity Reduction: Lower overall management expenses with structured and specialized support. Leverage simplified processes and standardized policies to ensure governance and compliance.
Details
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