Sold by: Hi Marley
Deployed on AWS
Hi Marley is the only intelligent conversational platform purpose-built for property and casualty (P&C) insurance. Designed by industry experts, Hi Marley streamlines communication between carriers, policyholders, and partners through secure, SMS-powered conversations.
Overview
Hi Marley is the only intelligent conversational platform purpose-built for property and casualty (P&C) insurance. Designed by industry experts, Hi Marley streamlines communication between carriers, policyholders, and partners through secure, SMS-powered conversations. Available via web, mobile, and browser extension, the Hi Marley Platform includes a powerful collaboration hub, embedded analytics, and configurable automation that improves claims efficiency and the customer experience. With proven results across 110+ North American carriers, Hi Marley helps reduce call and voicemail volume, shorten cycle times, and elevate service standards at scale.
Highlights
- Improve Claims Quality by enabling faster, more transparent conversations, Hi Marley fosters higher service standards and better outcomes.
- Enhance Customer Satisfaction. Users frequently report a significant uptick in customer ratings and loyalty, driven by the ease and convenience of SMS-based communication.
- Stay Secure and Compliant. The platform supports secure messaging, data encryption, audit logging, and easy transcript exports to meet regulatory requirements.
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Users | Please contact Hi Marley team to get a private offer. | $0.01 |
Dimensions summary
This listing uses a single pricing dimension based on Users. Pricing is set through a private offer, so you contact the Hi Marley team to receive terms tailored to your user count. There are no separate tiers or add-ons to compare. Your cost scales with the number of users you enroll on the platform. Because pricing is quoted directly, the final rate and contract terms are negotiated with the vendor rather than shown as a fixed public price.
Top-of-mind questions for buyers
A user is an individual account on the platform, such as a claims adjuster, service representative, or agent who sends and manages policyholder text conversations. Your cost scales with how many of these individuals you enroll. Contact the Hi Marley team to confirm how your specific roles are counted.
Because pricing is based on user count, adding users changes your cost. The specific rate and how added users are handled mid-term are set through your private offer. You would work with the Hi Marley team to adjust terms as your enrolled user count grows.
The single Users dimension covers platform access. Capabilities like the Collaboration Hub, AI coaching, translation across 25 languages, secure communication tools, and automation workflows are part of the Insurance Cloud. Contact the Hi Marley team to confirm which features apply under your private offer.
himarley.com
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