United Techno Managed Cloud Service for Boomi

United Techno Managed Cloud Service (MCS) provides fully managed hosting, monitoring, and lifecycle operations for Boomi runtimes in a secure, scalable AWS environment. Designed for enterprises and mid-market organizations that rely on Boomi's Atom/Molecule/Runtime Fabric models, MCS eliminates the overhead of infrastructure provisioning, runtime installation, DevOps deployment, monitoring, and compliance.

This professional service includes deploying Boomi runtimes on AWS using best practices in architecture, observability, and operational resilience. Runtimes are hosted using Amazon EC2 for compute, Amazon VPC for secure networking, Amazon EFS for shared configuration and logs, and Amazon Route 53 for DNS routing and failover management. We integrate monitoring with Amazon CloudWatch and Datadog, and enforce access controls and encryption using AWS IAM and KMS. Optional hybrid connectivity via AWS Direct Connect or VPN is available based on customer requirements.

Scope of Services:

• Provision and configure secure cloud infrastructure, including VPCs, subnets, routing, and storage.
• Install and configure Boomi runtimes (Atom, Molecule, or Runtime Fabric).
• Administer Boomi runtimes across dev, test, staging, and production environments.
• Apply patching, log rotation, restart automation, and performance tuning.
• Integrate monitoring via CloudWatch and Datadog with threshold-based alerting and escalation.
• Review Boomi runtime logs, system health, and release schedules to prevent disruptions.
• Conduct root-cause analysis of infrastructure- and runtime-level issues.
• Configure and monitor monthly Boomi platform releases to maintain compatibility and uptime.
• Deliver weekly runtime incident summaries, upgrade advisories, and capacity insights.
• Maintain operational runbooks, escalation protocols, and SOPs for incident response.

Optional Add-ons (quoted separately):

• API Gateway configuration and Boomi entitlement support
• Disaster recovery architecture and replication setup
• VPN or Direct Connect integration with on-prem or third-party clouds

This Professional Service Relates to the Following AWS Services:

• Amazon EC2 – Hosting Boomi runtimes
• Amazon VPC – Private network isolation and firewall policies
• Amazon EFS – Shared storage across runtime nodes
• Amazon Route 53 – DNS routing, failover, and internal zones
• Amazon CloudWatch – Log collection and infrastructure monitoring
• AWS IAM / AWS KMS – Secure access, role-based policies, encryption
• AWS Direct Connect / VPN – Hybrid connectivity to customer data centers
• Datadog – Integrated third-party observability platform (not included via Marketplace)