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    4Biz ITSM on AWS pre-configured Bundles

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    Sold by: run2biz 
    The 4biz ITSM - AWS pre-configured Bundles was designed to combine the robust 4biz ITSM solution with the secure and scalable infrastructure of AWS. With pre-configured packages that include training and deployment consulting, the bundle ensures a simplified acquisition process, rapid implementation, smooth go-live, and stable operations from day one.

    Overview

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    4biz Oxygen is an intelligent ITSM and enterprise service management platform that brings together low-code development, AIOps, hyperautomation, and omnichannel support in a single, modular ecosystem. Designed for performance and scalability, it helps organizations streamline operations, automate workflows, and accelerate digital transformation across IT and business areas.

    With 4biz Oxygen, teams can automate key ITIL processes such as incident, request, change, and problem management, improving resolution times, reducing manual effort, and aligning IT operations with strategic business goals. Its powerful low-code engine enables rapid development and deployment of modern web and mobile applications, without deep technical expertise.

    Built for agility, the platform includes Kanban and SAFe-based project management tools, AI-driven self-healing through AIOps, and virtual assistants that offer intuitive service experiences via channels like WhatsApp, Telegram, Slack, and others. Its open API architecture ensures seamless integration with AWS services, legacy systems, and cloud-native environments. Key Capabilities:

    ITSM & Workflow Automation - Automate cross-functional workflows with an enterprise-grade orchestration engine; Low-Code Development - Quickly build and scale web and mobile applications with ease; AIOps - Gain full-stack visibility and enable proactive, AI-assisted incident resolution; Hyperautomation - Eliminate repetitive tasks through the orchestration of AI, ML; Agility Management - Optimize delivery with task and project tracking based on Agile and SAFe; Virtual Assistants - Provide 24/7 omnichannel support and self-service via intelligent chatbots.

    Contact us to get a personalized Private Offer tailored to your business needs: https://br.run2biz.com/4biz-oxygen-on-aws-en/ 

    Highlights

    • Service Management is the real engine to align IT with your company Business strategy. We strongly believe that the Service Management concept is extremely powerful and that its adoption increases the performance of companies. This concept should be applied to the entire company, not just to IT, and to the management of the entire value chain, from suppliers internal sectors to the customer.
    • Enterprise-grade scalability and performance. Seamless AWS integration and open APIs. Accelerated innovation, up to 10 times faster deployment cycles; enhanced security, compliance, and high availability.
    • 18 ITSM processes certified by Pink Elephant (PinkVerify). 4.8 rating on Gartner Peer Insights for customer satisfaction and service excellence.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    4Biz ITSM on AWS pre-configured Bundles

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (6)

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    Dimension
    Description
    Cost/12 months
    4Biz Bundle Expert Tier 1
    Bundle 4 - 4Biz Foundation Enterprise Tier 1: (18 Certified processes); AM AVM CAP CHG CON FM IM ITO KM MA PJM PM RDM RM SCA SCO SD SLM; 1 Administrator User (Full Access); 20 Analysts - Technicals - Operators; 500 Requesters; Up to 1,000 assets in CMDB; Up to 1,000 Assets Inventory; Training pack; Implementation Pack.
    $65,000.00
    4Biz Bundle Expert Tier 2
    Bundle 5 - 4Biz Foundation Enterprise Tier 2: (18 Certified processes); AM AVM CAP CHG CON FM IM ITO KM MA PJM PM RDM RM SCA SCO SD SLM; 1 Administrator User (Full Access); 20 Analysts - Technicals - Operators; 1,000 Requesters; Up to 1,000 assets in CMDB; Up to 1,000 Assets auto-discovery; Training pack; Implementation Pack.
    $138,000.00
    4Biz Bundle Expert Tier 3
    Bundle 6 - 4Biz Foundation Enterprise Tier 3: (18 Certified processes); AM AVM CAP CHG CON FM IM ITO KM MA PJM PM RDM RM SCA SCO SD SLM; 1 Administrator User (Full Access); 20 Analysts - Technicals - Operators; 2,000 Requesters; Up to 1,000 assets in CMDB; Up to 1,000 Assets auto-discovery; Training pack; Implementation Pack.
    $258,000.00
    4Biz Bundle Enterprise Tier 1
    Bundle 1 - 4Biz Foundation Expert Tier 1: (7 Certified processes); IM RM SPM SCA SLM KM SD; 1 Administrator User (Full Access); 20 Analysts or Technicals or Operators; 500 Requesters.
    $93,000.00
    4Biz Bundle Enterprise Tier 2
    Bundle 2 - 4Biz Foundation Expert Tier 2: (7 Certified processes); IM RM SPM SCA SLM KM SD; 1 Administrator User (Full Access); 50 Analysts - Technicals - Operators; 1,000 Requesters; Training pack; Implementation Pack.
    $164,000.00
    4Biz Bundle Enterprise Tier 3
    Bundle 3 - 4Biz Foundation Expert Tier 3: (7 Certified processes); IM RM SPM SCA SLM KM SD; 1 Administrator User (Full Access); 100 Analysts - Technicals - Operators; 2,000 Requesters; Training pack; Implementation Pack.
    $287,000.00

    Vendor refund policy

    This product is non-refundable

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    Software as a Service (SaaS)

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