Sold by: Publicis SapientÂ
DealerGPT is an AI-powered sales enablement product developed by Publicis Sapient. DealerGPT revolutionizes dealership sales and operations by seamlessly integrating multiple data sources with Generative AI to provide the intelligence needed to engage customers effectively at every stage - from first contact to closing the sale. With demand accelerating for intelligent customer engagement tools, DealerGPT offers a clear path for OEMs and Dealer Networks to deploy best-in-class AI while maintaining strategic control over customer experience, brand voice, and data privacy.
Overview
DealerGPT is an AI-powered sales enablement product developed by Publicis Sapient. DealerGPT revolutionizes dealership sales and operations by seamlessly integrating multiple data sources with Generative AI to provide the intelligence needed to engage customers effectively at every stage - from first contact to closing the sale. With demand accelerating for intelligent customer engagement tools, DealerGPT offers a clear path for OEMs and Dealer Networks to deploy best-in-class AI while maintaining strategic control over customer experience, brand voice, and data privacy.
Powered by a general-purpose LLM enhanced with RAG features, designed to adapt to each brand's tone and tailored sales strategies, DealerGPT empowers dealers by optimizing customer interactions through personalized engagement messages, crafted based on a comprehensive analysis of customer context and recommended next best steps. By integrating with your existing systems, the platform surfaces dealers with the right information at the right time, ensuring that all interactions are well-structured and impactful. By continually learning from successful past interactions, DealerGPT recommends effective next steps grounded in best sales practices, enabling dealerships to refine and advance their sales strategies continuously.
Key AWS Services used include S3, CloudWatch, WAF, CloudTrail, Bedrock AI Services, Anthropic's Claude LLM etc.
Highlights
- Custom-built, dealer-optimised, large language model (LLM) that resonates with your brands unique sales strategy and positioning.
- Streamline customer interactions with personalised engagement messages, leveraging unique customer context and brand sales practice to recommend optimal next steps and convert leads down the sales funnel.
- Mobilise technologies that Dealers cannot leverage on their own; AI, predicitive analytics, and social. All built on top of exisiting systems like CRM and CDP that will enhance their ability to engage with customers in a way different to before.
Details
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Delivery method
Deployed on AWS
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Support
Vendor support
Contact us to learn more about DealerGPT and how we can support you with implementing DealerGPT on AWS or in your environment.
Reach out to us at AWS_Partner@publicissapient.comÂ