Overview
Managed Services for PeopleSoft on AWS Powered by ActiveGenie
Since 1999, ERPA has focused exclusively on optimizing PeopleSoft. With more than two decades of experience implementing, upgrading, hosting, and managing PeopleSoft across both public and private sectors, ERPA makes migrating, modernizing, and managing PeopleSoft on AWS simple, scalable, and cost-efficient.
ERPA combines the specialized skills and personalized service of a boutique organization with the broad capabilities of a global consulting firm. Whether you are retiring legacy investments, planning a seamless cloud migration, or leveraging managed services to maximize the value of your existing PeopleSoft investment, ERPA meets you where you are and helps your organization take the next step.
Our AWS-certified PeopleSoft experts serve as an extension of your team so you can focus on strategic initiatives that enhance user experiences and impact your organization's bottom line.
Key Features and Benefits
- Flexible Service Model - Tailored to your unique business needs across infrastructure and application lifecycle management
- Secure, High-Performing, and Scalable Infrastructure - Purpose-built for PeopleSoft workloads on AWS
- Tailored High Availability Solution - Disaster recovery and business continuity designed for your environment
- Named Resource Delivery Model - Consistent, dependable support from dedicated team members who know your environment
- Strong Service Level Agreement - Defined response and resolution commitments for timely issue handling
- Customer Success Governance - Structured collaboration and accountability through regular reviews
- Service Operations Management Powered by ServiceNow - Real-time visibility into ticket status, service health, and operational metrics
- ActiveGenie Platform - Cloud-native monitoring and management tools integrated with ERPA's Center of Excellence in Dublin, Ohio for continuous environment optimization
PeopleSoft Module Coverage
ERPA provides managed services expertise across the full PeopleSoft product suite, including:
- Campus Solutions - Supporting higher education institutions with student lifecycle management
- HCM - Human capital management for workforce administration and talent processes
- FSCM - Financial and supply chain management for procurement, billing, and general ledger
- CRM - Customer relationship management for constituent engagement
- ELM - Enterprise learning management for training and compliance
- EPM - Enterprise performance management for reporting and analytics
Hundreds of subject matter experts support upgrades, infrastructure management, monitoring and maintenance, and custom development with rapid delivery across all modules.
Our Approach
ERPA's Hosted Managed Services provide a foundation of support services that can be layered based on your resource levels for PeopleSoft infrastructure and application lifecycle management. You define the services you need, and ERPA tailors a solution to match.
Our managed hosting services combine cloud-native monitoring and management tools from our Cloud Services for AWS with the monitoring capabilities of ERPA's Center of Excellence in Dublin, Ohio, delivering continuous operations and optimization for PeopleSoft environments running on AWS.
Why ERPA
- Deep PeopleSoft Heritage - More than 20 years of focused PeopleSoft expertise across every module, technology, and deployment model
- AWS-Certified Team - Engineers, architects, and developers hold Amazon's highest certifications, including Professional Solutions Architect and Professional DevOps
- Predictable Monthly Investment - Fixed, cost-effective fees designed for accurate budgeting with no surprise costs
- Public and Private Sector Experience - Proven delivery across industries that rely on PeopleSoft for mission-critical operations
- Center of Excellence - Centralized operations hub in Dublin, Ohio for proactive monitoring and optimization of AWS-hosted PeopleSoft environments
Get Started
Ready to explore how ERPA can manage and optimize your PeopleSoft environment on AWS? Request a PeopleSoft environment assessment to evaluate your current state, identify optimization opportunities, and define a tailored managed services plan. Contact ERPA to begin the conversation and take the next step toward a fully managed PeopleSoft experience on AWS.
Highlights
- Deliver a SaaS-like PeopleSoft experience through a single, centralized support contact that acts as an extension of your team. ERPA's Named Resource Delivery Model assigns dedicated experts to your environment, providing consistent and dependable support rather than rotating staff. Simply provide your business SLA for PeopleSoft and monitor ERPA's compliance to your requirements while your team focuses on strategic priorities.
- Build a custom-fit managed service using ERPA's modular building blocks. Choose the specific services your organization needs - from infrastructure management and cloud-native monitoring to application support across PeopleSoft modules including HCM, FSCM, Campus Solutions, CRM, ELM, and EPM. ERPA's Center of Excellence in Dublin, Ohio combines specialized PeopleSoft expertise with AWS cloud management tools to deliver tailored operations.
- Benefit from more than 20 years of PeopleSoft consulting experience combined with AWS Advanced Consulting Partner capabilities. ERPA integrates ServiceNow-powered operations with cloud-native monitoring to manage your PeopleSoft environment with fixed, predictable monthly fees. The result is reduced operational overhead so your IT organization can focus on innovation and growth rather than day-to-day infrastructure management.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
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Vendor support
ERPA provides managed support for PeopleSoft environments on AWS through a Named Resource Delivery Model, which assigns dedicated experts to your account for consistent, dependable assistance.
Contact Channels
- Email: aws@erpa.com
- Web: https://www.erpa.com/contact/
Support Scope
ERPA's Center of Excellence in Dublin, Ohio delivers ongoing monitoring and management of your PeopleSoft environment using cloud-native tools and ServiceNow-powered operations. Support covers PeopleSoft modules including HCM, FSCM, Campus Solutions, CRM, ELM, and EPM.
Service Level Agreements
ERPA offers a Strong Service Level Agreement for timely response and resolution. Specific SLA terms, including response times and resolution targets, are defined based on your business requirements during the engagement scoping process.
Getting Started
To learn more about ERPA's managed services for PeopleSoft on AWS, visit https://www.erpa.com/amazon-web-services/ or contact the team at aws@erpa.com to discuss your requirements and begin the scoping process.
For refund inquiries or service-related issues, contact ERPA directly at aws@erpa.com .