Professional Services

Strategy & Advisory We help executives turn intent into measurable outcomes. Typical engagements include digital and data strategy, operating-model design, value-case definition, and roadmap development. We benchmark current capability, prioritise initiatives by impact and feasibility, and establish portfolio governance so delivery stays aligned to strategic goals. Our architects translate strategy into target states for business, data, application, and technology layers, with clear transition states and investment profiles.

Design & Experience Our designers co-create human-centred services across digital and physical touchpoints. We run discovery, ethnographic research, and service-blueprinting to expose pain points and moments that matter. Using rapid prototyping and usability testing, we iterate interfaces and content so they meet WCAG accessibility, reduce failure demand, and improve task completion. We extend beyond UI into end-to-end service design—policies, processes, and handoffs—so the experience is consistent from front stage to back office.

Data & AI We build data capabilities that serve the whole enterprise, not just a single project. Services span data strategy and governance, reference architectures, cloud migration of data platforms, BI and self-service analytics, and modern engineering (ELT/ETL, streaming, orchestration, testing). Our data scientists operationalise ML for real-world value—forecasting, optimisation, NLP, and computer vision—backed by MLOps so models ship reliably and remain accurate over time. We embed quality, lineage, cataloguing, and privacy controls from day one.

Platforms & Integration We design and deliver resilient platforms that are easy to change. On the application side, we build modular services and event-driven architectures with automated CI/CD, contract testing, and observability baked in. On the integration side, we implement API gateways, iPaaS, and message brokers to decouple systems and eliminate brittle point-to-point links. Our engineers work across Java/.NET/Node/Python stacks, cloud-native runtimes, and container orchestration. Security, performance, and cost efficiency are treated as first-class requirements.

Change & Performance Transformation succeeds when people adopt it. We run outcome-focused change programmes that combine stakeholder mapping, sponsorship coaching, and targeted communications with training and performance support. We stand up PMOs and delivery controls (benefits tracking, RAID, dependency management) so programmes stay transparent and on course. Where processes are the constraint, we apply Lean techniques to remove waste, shorten lead times, and lift service levels.

Governance, Risk & Compliance (GRC) for Digital & Data We operationalise governance so it enables rather than blocks delivery. That includes decision rights, architecture guardrails, and secure-by-design patterns; data stewardship, cataloguing, and retention; and controls aligned to common standards and regulators. We design pragmatic policy frameworks, automate evidence where possible, and provide dashboards so risk and compliance are visible and actionable. Delivery Approach & Ways of Working

We co-construct with client teams, using agile methods tailored to context. Our multidisciplinary squads blend strategy, design, architecture, engineering, and change. We use lightweight, testable increments to prove value early, backed by playbooks for discovery → alpha → beta → scale. Serious-game workshops and design thinking accelerate alignment, while product operating models ensure continuous improvement after go-live. Representative Deliverables