Overview
One Identity Safeguard for Privileged Passwords automates, controls and secures the process of granting privileged credentials with role-based access management and automated workflows. Deployed on a hardened appliance, Safeguard for Privileged Passwords eliminates concerns about secured access to the solution itself, which helps to speed integration with your systems and simplifies management. Plus, its user-centered design means a small learning curve and the ability to manage passwords from anywhere and with nearly any device. The result is a privileged password management solution that secures your enterprise and enables your privileged users with a new level of freedom and functionality.
Highlights
- Release control - Manages user password requests via a secure web browser connection with support for mobile devices.
- Discovery - Quickly discover any privileged account or system on your network with host, directory and network-discovery options.
- Approval Anywhere - Leveraging One Identity Starling, you can approve or deny any request without being on the VPN.
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Additional details
Usage instructions
Right click Safeguard AWS image. Select "Launch" Select you preferred disk size. For testing 100Gb is fine. For production environments, you will want 1Tb or greater. Choose your preferred network NIC/network etc. review and accept Image will deploy. You can see a progress of the image that is deploying by navigating to the deploying image, "right-click instancesettings -> Get System Log. Instance will deploy and then Safeguard will deploy. This will take several minutes. System log will show the percentage of Safeguard deploy progress. Finished when reaches 100% Compete instructions: https://support.oneidentity.com/technical-documents/one-identity-safeguard-for-privileged-passwords/7.0%20lts/appliance-setup-guide/4#TOPIC-1820747
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One Identity offers an extensive range of services from online resources, 24x7 and premier support. One Identity support provides solution support to suit any business organization.
https://support.oneidentity.com/essentials/support-offerings
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Privileged sessions have been secured and audits are now simplified with transparent monitoring
What is our primary use case?
Our main use case for One Identity Safeguard is privileged access management, where we need to secure control and monitor highly sensitive privileged accounts.
We use One Identity Safeguard for password storage and management for all privileged accounts, including admin accounts and service accounts. We also use it for Just-in-Time privileged access to provide the least privilege access possible for users.
What is most valuable?
One Identity Safeguard offers excellent features such as smart session auditing and forensics, transparent session proxy, password injection with no exposure, and real-time command and video blocking.
We rely most on smart session logging, smart session auditing, and forensics, which are valuable for our day-to-day tasks, along with password injection, which helps us securely pull passwords and automatically inject them into sessions, enhancing our security and aiding in auditing.
Regarding session proxy, One Identity Safeguard can sit on the network similar to a router, remaining completely transparent to both the user and the destination server while silently managing and injecting passwords and recording sessions in the background.
One Identity Safeguard has positively impacted our organization by contributing to a significant drop in compliance and audit overhead, aiding in the preparation of security audits that were previously chaotic, making the process much simpler now, and improving operational efficiency and admin satisfaction.
What needs improvement?
One Identity Safeguard could be improved by providing a unified management experience, as historically it has been split into logical units, and it would be beneficial if they could provide out-of-the-box reports and visualization, addressing the high resource overhead for privileged analytics.
Regarding One Identity Safeguard's AI capabilities, I believe they are still in the transformation phase, particularly with session monitoring, and once implemented fully, the advanced role mining and peer group analysis provided will help us improve further.
I cannot provide feedback on the accuracy and reliability of One Identity Safeguard's AI capabilities because we are not currently using the AI version; we may be deploying it next year.
For how long have I used the solution?
I have been using One Identity Safeguard for more than six years.
What do I think about the stability of the solution?
In my experience, One Identity Safeguard is stable.
What do I think about the scalability of the solution?
One Identity Safeguard's scalability works effectively in our large organization, as it successfully handles everything we need.
How are customer service and support?
The customer support for One Identity Safeguard is very good, providing timely responses based on the SLA, with high-priority tickets receiving responses within an hour. I would rate the customer support around eight.
Which solution did I use previously and why did I switch?
Before switching to One Identity Safeguard, we were using Thycotic Server, which was not as user-friendly, leading us to switch to One Identity Safeguard.
How was the initial setup?
The deployment of One Identity Safeguard was very quick, taking only one or two days.
The deployment affected our privileged users smoothly, as we transitioned from another solution where users adapted quickly due to One Identity Safeguard being user-friendly.
What about the implementation team?
We provided training for users that took approximately one week, plus one month of training for administrators, which was very helpful for getting everyone on board.
Which other solutions did I evaluate?
Before choosing One Identity Safeguard, we evaluated CyberArk, but it was more costly, which influenced our decision to consider One Identity Safeguard due to its lower cost.
What other advice do I have?
My advice for others considering One Identity Safeguard is to define the architecture early, as it will be helpful, and to consider using One Identity Manager alongside it, as they can integrate effectively. I would rate this solution an eight overall.
Centralized privileged access has transformed password management and supports compliant auditing
What is our primary use case?
One Identity Safeguard is primarily utilized in my organization for managing the company's privileged accounts.
I use One Identity Safeguard to record and audit privileged sessions in order to meet regulatory requirements.
What is most valuable?
The best features that One Identity Safeguard offers is the centralized approach to managing privileged accounts. Specifically, the centralized approach has helped us significantly reduce the time spent on managing privileged account passwords.
One Identity Safeguard has positively impacted my organization. After implementation, we were able to reduce the time spent on security incidents related to compromised passwords. Before using One Identity Safeguard, two administrators spent approximately twenty hours a month on manual credential management, and after implementation, this time was reduced to about five hours a month, which represented a savings of thirty hours per month.
What needs improvement?
I think the aspects that could be improved in One Identity Safeguard include the learning curve, since the installation is complex and expert guidance is required in the first steps.
The upgrade process could also be simpler.
For how long have I used the solution?
I have been using One Identity Safeguard for one year.
What do I think about the stability of the solution?
One Identity Safeguard is a stable solution.
What do I think about the scalability of the solution?
I perceive the scalability of One Identity Safeguard as good, as it adapts well to the growth of my organization.
We have been able to continue adding more credentials and more users to the tool.
How are customer service and support?
My experience with One Identity Safeguard's customer support has been positive, as the team usually responds within reasonable time frames and shows a good level of technical knowledge.
I would rate customer support eight out of ten.
Which solution did I use previously and why did I switch?
Before implementing One Identity Safeguard, we did not have another tool.
How was the initial setup?
One Identity Safeguard is implemented on a local server in my organization.
The implementation of One Identity Safeguard took about eight months in our organization.
What about the implementation team?
The implementation affected privileged users with a learning curve, since they had to start using the tool, but it was resolved over time.
One month of training and another month of support was needed for both administrators and end users to use the tool efficiently.
What was our ROI?
I have seen a return on investment with the platform, having experienced a reduction of around thirty working hours per month for privileged credential management.
What's my experience with pricing, setup cost, and licensing?
My experience with the licensing, installation, and pricing of One Identity Safeguard was within expectations since that was taken into account when evaluating the tool.
What other advice do I have?
Users have told us that the interface is intuitive, that the team becomes familiar with the platform, and the integration with Windows environments is quite complete.
For the moment, we have not integrated the platform with other areas of our business, as we are still working on that.
I would advise other companies that are considering implementing One Identity Safeguard to thoroughly review their internal processes so they can adapt them to the tool.
I have given this review an overall rating of nine.
Centralized credential vault has strengthened secure remote access and simplified audits
What is our primary use case?
Currently, for our business case, we have multiple scenarios with One Identity Safeguard , but I haven't used the transparent mode much. The transparent mode that I am aware of is that One Identity Safeguard privileged sessions have that transparent mode where the administrator and target server allow users to continue connecting to servers exactly as they would normally, which can be useful.
This is a good feature to have.
I use the secure remote access for privileged users.
I do not use any physical appliances, virtual appliances, or on-demand versions with One Identity Safeguard. The primary business use case we have for it is secure privileged account management, including credential vaulting, enforcing password rotation, and providing secure privileged session access. These are the proper business use cases on which we implement it. It helps us reduce the risk associated with privileged credentials while supporting compliance and security monitoring.
This is how we utilize it.
What is most valuable?
The best features of One Identity Safeguard are multiple features similar to any PAM solution that we use for our security purposes. The strongest feature of One Identity Safeguard is a centralized privileged credential vault, which eliminates the need for administrators to know or manually manage privileged passwords. The automated password rotation and secure checkout process significantly reduce credential exposure.
This is the best aspect that I have experienced, along with another feature that is session management. The session recording and replay provide excellent visibility for investigation, compliance audits, and insider threat monitoring. These features are the best in One Identity Safeguard that I have seen compared to multiple other PAM solutions.
One Identity Safeguard has improved our organization from the security perspective, which is the main aspect that we have seen in it. VPN elimination and reduced credential exposure have helped us manage credentials in a more secure way. We work in a Security Operations Center , and it has helped us significantly from a SOC perspective.
What needs improvement?
One area that has room for improvement in One Identity Safeguard is native integration with newer cloud platforms and SaaS applications and security tools. We have a SOAR application in our environment, which is Cortex XSOAR , and it would be better if One Identity Safeguard could have native integration with this application so that anyone executing playbooks through the SOAR could request One Identity Safeguard access through it. This would be one improvement that we suggest regarding native integration with newer cloud platforms.
Reporting and dashboard customization with One Identity Safeguard should be better improved. While it is already present, monitoring multiple servers and technologies that we have integrated with One Identity Safeguard could be managed better if more reporting and dashboard customization options were available.
For how long have I used the solution?
I have been using the solution for one and a half years.
What do I think about the stability of the solution?
From a stability perspective, I rate One Identity Safeguard as being stable in our production environment and it performs reliably with minimal unplanned downtime. I would rate it 8 out of 10.
What do I think about the scalability of the solution?
The scalability of One Identity Safeguard is that the solution scales in the enterprise environment with multiple privileged accounts, servers, and administrators. It overall supports growth without any significant performance issues. When deployed according to best practices, I would rate it 9 out of 10.
How are customer service and support?
I use the regular support for One Identity Safeguard. I rate support from 1 to 10 overall as 9 because compared to other customer PAM solutions that we have like iRage PAM and Commvault PAM, this is superior and offers a more advanced procedure.
What other advice do I have?
I use the secure remote access for privileged users.
One Identity Safeguard provides VPN-less remote access where administrators, vendors, and third-party users can securely connect with privileged resources without using traditional VPN. This is the main advantage because having VPN connectivity between these three user types would otherwise present a vulnerability. Additionally, the clientless browser-based access allows users to connect through a web browser without installing client software, which simplifies onboarding and remote administration.
It is not important to me that secure remote access with One Identity Safeguard does not use VPN, because it already eliminates VPN-related risks for privileged users and it was very helpful. VPN usage would be a key concern when connecting in such cases, but this particular secure access eliminates VPN-related risks and provides a complete audit trail for remote administrative activities.
I compare One Identity Safeguard with other vendors based on the features that I have mentioned, such as stability and customer support, as well as scalability. This is the best product that I can recommend. It would be an excellent tool for the medium to large enterprise looking for a mature privileged access management solution. Compared to other solutions, it has a better feature set and better capabilities, which makes it a superior tool.
I am not aware of the pricing for One Identity Safeguard because I am an end user of this product. The pricing must be handled by our finance team, so I am not informed about this aspect.
The deployment of One Identity Safeguard did not disruptively affect my privileged users in any way.
I have integrated One Identity Safeguard with multiple options available, such as our Active Directory.
My experience with integration of One Identity Safeguard was not difficult. The integration with Active Directory or any enterprise infrastructure was straightforward. However, configuring the policies and onboarding privileged assets required careful planning and workflow understanding. Overall, it was straightforward and simple with no complex details.
The amount of training required to start using One Identity Safeguard is minimal. Because in our environment we have multiple PAM solutions or other integrated solutions, One Identity Safeguard was much easier in comparison.
I rate this review 9 out of 10.
Centralized session monitoring has strengthened privileged access control and simplified audits
What is our primary use case?
One Identity Safeguard is used to securely manage privileged accounts and protect administrative credentials sessions across our IT environment. It helps control access to critical systems and enforce security.
A common scenario involves system administrators who need temporary access to Windows or Linux production servers for maintenance or troubleshooting. Instead of sharing privileged passwords, they request access through One Identity Safeguard . One Identity Safeguard securely stores these credentials, grants time-limited access after approval, records the entire privileged session, and automatically revokes access once the maintenance is complete. This reduces the risk of credential exposure while maintaining security.
What is most valuable?
The best features of One Identity Safeguard are its secure password vault, automated password rotation, and privileged session monitoring. I also appreciate the approval workflow for granting temporary privileged access, which helps ensure least privilege policies. The session recording and searchable audit logs are especially useful during security reviews and compliance audits, as they provide clear visibility into who accessed critical systems, when they were accessed, and what actions were performed.
The session recording and search features are straightforward to use. Every privileged session is automatically recorded in user activity and commands, so there is no need for manual intervention. When investigating an incident or reviewing administrative actions, I can search sessions using filters such as user, target, system, date, or time range. Finding a specific session usually takes only a few minutes, and the playback feature makes it easy to see exactly what happened during the session. This has been very helpful for troubleshooting, internal audits, and compliance reviews.
What needs improvement?
One Identity Safeguard is a strong privileged access management solution, though there are a few areas in which it could be improved. The initial deployment and configuration can be complex, especially for organizations with larger hybrid environments. The user interface could be more intuitive, particularly for first-time administrators, and some reporting and dashboard customization options could be more flexible. I would also like to see broader native integration with cloud platforms and DevOps tools to simplify privileged access management across modern infrastructure.
For how long have I used the solution?
I have been using One Identity Safeguard for the last eight months.
What do I think about the stability of the solution?
One Identity Safeguard is stable.
What do I think about the scalability of the solution?
The scalability of One Identity Safeguard has been good for our environment. As more systems and privileged users have been added, expanding the deployment has been straightforward without requiring major changes to the existing setup. The virtual appliance architecture has made it easy to grow as needed, and I have not experienced any significant performance issues while onboarding additional servers or accounts. Overall, One Identity Safeguard has scaled well to meet our current requirements.
How are customer service and support?
Customer support is definitely outstanding. I would rate the customer support a ten out of ten.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
The initial deployment took almost three weeks. Most of the time was spent on planning, configuration, policies, integration with other existing directory services, testing privileged access workflows, and validating session recording before rolling it out to the administrators. Once the initial setup was complete, onboarding additional systems and users was relatively straightforward.
The deployment of One Identity Safeguard caused very little disruption to our privileged users. During the rollout, administrators had to learn the new access request and approval process, which required a short adjustment period. After that, the workflow became routine. Instead of using shared administrator passwords, users simplified the request for access through One Identity Safeguard and received time-limited access when approved. Overall, the transition was smooth, and the improved security and accountability outweighed the small learning curve.
What about the implementation team?
The administrators who manage One Identity Safeguard required approximately two to three days of training to become comfortable with the deployment, policy configuration, and ongoing administration. End-users, such as system administrators requesting privileged access, needed only a short onboarding session of around one to two hours to understand the access request processes, approval workflow, and how to start a privileged session. After the initial training, most users were able to use the solution without significant issues.
What was our ROI?
I have seen a positive return on investment from One Identity Safeguard, mainly through time savings and improved operational efficiency rather than reduced headcount. Before implementing One Identity Safeguard, collecting privileged access records for security reviews and audits was a manual process that often took several hours. With centralized audit logs and session recording, I have reduced the effort by approximately thirty to forty percent, and in many cases, I can gather the required evidence in about an hour. I also spend less time managing shared administrator passwords and investigating privileged activities because everything is centrally recorded and searchable. While I have not reduced staff, I have been able to spend more time on proactive security work instead of administrative tasks.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing has been overall positive. One Identity Safeguard is positioned as an enterprise product, so the licensing cost is not inexpensive, but I felt it was justified by the security features and compliance benefits it provides. The licensing process was straightforward, and there were no unexpected setup costs beyond the time required for deployment and configuration. Overall, the total cost of ownership has been reasonable for the value it delivers in securing privileged access.
Which other solutions did I evaluate?
I did not evaluate other options before choosing One Identity Safeguard.
What other advice do I have?
One Identity Safeguard has been deployed in a hybrid environment. The core privileged access management components are hosted on-premises to manage access to critical internal systems, while they also integrate with cloud-based resources. This setup gives us the flexibility to secure both traditional infrastructure and cloud workloads from a single privileged access management platform.
Microsoft Azure is primarily used for our cloud-based resources.
The virtual appliance deployment was chosen because it was easier to deploy in our existing virtualized infrastructure, required less hardware management than physical appliances, and offered the flexibility to scale as our environment grows. It also simplified backup, maintenance, and software updates while providing the same core privileged access management capabilities we needed.
Overall, the feedback from our users regarding One Identity Safeguard's usability and functionality has been positive. Administrators appreciate that they no longer need to know or share privileged passwords, and the approval workflow is straightforward once they become familiar with it. The session recording and audit features are also well-received because they make troubleshooting and compliance review much easier. The main feedback has been that the interface has a learning curve for new users, and the initial setup and policy configuration can be a bit complex. However, after onboarding, most users find the platform reliable and easy to use for their day-to-day privileged access tasks.
At this stage, One Identity Safeguard has not been integrated with DevOps pipelines, RPA platforms, or other advanced business systems. It is primarily used for privileged access management, secure credential storage, password rotation, and session monitoring for our infrastructure.
My advice for others looking into using One Identity Safeguard would be to spend enough time planning the deployment before implementation. Identify your privileged accounts, define clear access policies and approval workflows, and involve both the security and infrastructure teams early in the project. Start with a small group of critical systems to validate the configuration and user experience before expanding across the environment. Also, provide basic training for administrators and end-users so they can understand the new privileged access process. Taking this approach makes the rollout smoother and helps you get the most value from the solution. I rate this solution a ten out of ten overall.
Centralized controls have secured privileged access and improve audit readiness every day
What is our primary use case?
One Identity Safeguard is used primarily to secure privileged accounts and control administrative access to critical systems. On a day-to-day basis, it is used for password vaulting, access approval, and monitoring privileged sessions to ensure secure and compliant access management.
Password vaulting is a key function in daily operations. When a server administrator needs temporary access to a production system, they request access through One Identity Safeguard , receive approval, and the activity is logged automatically. This approach has improved security and made it significantly easier to track privileged access during audits and reviews.
How has it helped my organization?
Improved control over privileged access across the organization has been achieved. Before One Identity Safeguard, managing administrative credentials and tracking privileged activities involved more manual effort, but after implementation, access became more secure and easier to audit. It has helped reduce the risk of unauthorized access and improved the overall security and compliance posture.
What is most valuable?
The most valuable features of One Identity Safeguard are password vaulting, session monitoring, and approval-based access controls. These features help secure privileged accounts, improve visibility into administrative activities, and ensure that access to critical systems is properly controlled and audited.
Session monitoring has been particularly useful during troubleshooting and audit reviews. When a question arose about a configuration change on a critical server, the recorded session could be reviewed to quickly understand what actions were performed. The approval workflow is another significant feature, as it ensures that privileged access is granted only when needed and follows the appropriate authorization process, which strengthens governance and accountability.
Centralized password management is also greatly appreciated, as it reduces the need for administrators to know or store privileged credentials directly, which improves security and simplifies access management. One Identity Safeguard brings access control, auditing, and credential management together in a single solution, making day-to-day administration more efficient.
One Identity Safeguard has had a very positive impact on operations because it is used in daily activities. Improved control over privileged access across the organization has been achieved. Before One Identity Safeguard, managing administrative credentials and tracking privileged activities involved more manual effort, but after implementation, access became more secure and easier to audit. It has helped reduce the risk of unauthorized access and improved the overall security and compliance posture.
What needs improvement?
There is room for improvement in One Identity Safeguard in several areas. One area for improvement would be reporting and analytics. While the available reports are useful, having more customizable dashboards and deeper insights into privileged access trends would help security teams make faster decisions. A more streamlined user experience for access requests and approvals would be beneficial, especially in large environments where many privileged access requests are processed daily.
Integration and reporting flexibility represent another area where One Identity Safeguard could improve. While the existing capabilities are solid, having more out-of-the-box integrations and easier customization options would reduce administrative effort. More proactive insights around privileged access, users, and security trends would help security teams identify potential risks faster and improve overall visibility across the environment.
More proactive alerting and recommendations would be a valuable addition. Highlighting unusual privileged access patterns or providing suggestions for policy optimization would help administrators respond faster. Additional dashboard customization options would allow teams to tailor views and reports based on their specific operational and security requirements.
For how long have I used the solution?
One Identity Safeguard has been in use for one and a half years.
What do I think about the stability of the solution?
One Identity Safeguard is a stable and dependable platform. It has been used regularly for privileged access management and has performed consistently with very few issues. Most challenges were related to configuration changes or integrations rather than product stability itself.
What do I think about the scalability of the solution?
One Identity Safeguard is scalable. Additional systems, privileged accounts, and users were able to be onboarded without major changes to the platform. The centralized management approach helped keep administrative efficiency even as privileged access requirements expanded.
How are customer service and support?
Customer support for One Identity Safeguard is good.
Which solution did I use previously and why did I switch?
A different solution was used previously. Native administrative tools and manual processes were primarily relied upon for managing privileged accounts and credentials. The switch to One Identity Safeguard was made because stronger security controls, centralized credential management, better auditing, and more visibility into privileged access activities across the environment were needed.
How was the initial setup?
The deployment of One Identity Safeguard took approximately two to three months from initial planning to full production rollout. Most of the time was spent on requirements gathering, onboarding critical systems, configuring access policies, and testing workflows. The actual installation was relatively quick, but proper planning and validation were important for a successful deployment.
What about the implementation team?
The integration of One Identity Safeguard with existing systems was fairly straightforward. Since established identity and infrastructure systems were already in place, connecting One Identity Safeguard to those environments was not particularly difficult. The main effort was around planning access policies, onboarding privileged accounts, and testing workflows. Once configured, the integration worked smoothly and provided a more centralized approach to privileged access management.
What was our ROI?
A return on investment is evident with One Identity Safeguard. A specific benefit has been the reduction in time spent managing privileged credentials and access requests. Before One Identity Safeguard, access approvals and credential management involved more manual coordination. After implementation, this process became centralized and automated, which reduced administrative efforts and improved response times. While headcount was not reduced, the team spent less time on routine access management tasks and more time on security and operational improvements.
What's my experience with pricing, setup cost, and licensing?
Pricing for One Identity Safeguard is at an enterprise level. There is an investment involved, but the security, auditing, and privileged access management capabilities justify the cost. From a setup perspective, the deployment was manageable. Most of the effort was spent on planning access policies, onboarding systems, and configuring workflows rather than the installation itself.
Which other solutions did I evaluate?
Different options were evaluated before selecting One Identity Safeguard. PAM solutions, including CyberArk Privilege Access Manager and BeyondTrust Privileged Remote Access , were considered. One Identity Safeguard was selected because it offered a good combination of privileged access controls, password vaulting, auditing capabilities, and ease of administration that matched the requirements.
What other advice do I have?
One Identity Safeguard provides many helpful benefits. Improved visibility into privileged activities has been achieved, and having a centralized platform for managing access requests, credentials, and session records has made administration more organized and reduced the amount of manual tracking required by the team. It has also helped follow security and compliance requirements more consistently.
For organizations looking into using One Identity Safeguard, the recommendation is to start by clearly defining privileged access policies and identifying the most critical accounts and systems. This makes the implementation process much smoother. Starting with a smaller deployment, validating workflows and access controls, and then expanding gradually is also recommended. This helps users adapt to the platform while allowing the team to realize value quickly.
The deployment of One Identity Safeguard had minimal disruption for privileged users because the solution was introduced in phases. There was a short adjustment period while users became familiar with the new access request and approval process. After the initial onboarding, most users appreciated the centralized access management and improved security controls. Overall, the transition was smooth and did not significantly impact day-to-day operations. The review rating for One Identity Safeguard is eight out of ten.