Overview
Managed Services for Oracle on AWS - Powered by ActiveGenie
For more than two decades, ERPA has helped commercial and public sector organizations get more from their Oracle applications - including E-Business Suite, Hyperion, PeopleSoft, and JD Edwards. As an AWS Advanced Consulting Partner, ERPA migrates Oracle workloads (database, application, and middle tier) to AWS while optimizing licensing costs and strengthening governance, compliance, and security.
The bottom line: We make maintaining Oracle on AWS simple, scalable, and cost efficient - delivering a SaaS-like experience while managing the day-to-day operations and maintenance of your infrastructure and applications for optimal performance, security, and reliability.
Key Features and Benefits
- Flexible Service Model - Tailored to your unique business needs with layered support options for Oracle infrastructure and application lifecycle management
- Secure, High-Performing, and Scalable Infrastructure - Purpose-built for Oracle workloads running on AWS
- Oracle Licensing Optimization - Reduce licensing costs through right-sizing and AWS-specific strategies
- Fixed, Predictable Monthly Fees - Structured for accurate budgeting with no surprise costs
- Tailored High Availability and Disaster Recovery - Custom solutions for business continuity
- Named Resource Delivery Model - Dedicated team members who know your environment provide consistent, dependable support
- Strong Service Level Agreements - Defined response and resolution commitments
- Customer Success Governance - Structured collaboration and accountability through regular reviews
- Service Operations Management via ServiceNow - Real-time visibility into ticket status, service health, and operational metrics
- ActiveGenie Platform - ERPA's proprietary monitoring and management tooling for Oracle-on-AWS environments
How ERPA Serves as an Extension of Your Team
ERPA combines the specialized skills and personalized service of a boutique organization with the broad capabilities of a global consulting firm. Whether you need to retire legacy investments, build a digital transformation strategy, plan and execute a cloud migration, or leverage managed services to maximize the value of your existing Oracle investments, ERPA meets you where you are.
Our AWS and Oracle experts serve as an extension of your team so you can focus on strategic initiatives that enhance customer and user experiences and drive business outcomes.
Our Approach
ERPA's Hosted Managed Services provide a foundation of support services that can be layered based on your resource needs across Oracle infrastructure and application lifecycle management. Our comprehensive offering covers managing, maintaining, and enhancing your Oracle applications. You define the services you need, and we tailor our solution accordingly.
With hundreds of subject matter experts across Oracle E-Business Suite, Hyperion, PeopleSoft, and JD Edwards, ERPA delivers a full suite of enterprise Oracle managed services - including upgrades, infrastructure management, monitoring and maintenance, and development with rapid delivery.
Why ERPA for Oracle on AWS
Deep Oracle Heritage: Over 20 years of focused Oracle application consulting means ERPA brings proven expertise to every engagement - from complex migrations to steady-state managed operations.
AWS-Certified Expertise: ERPA's engineers, architects, and developers hold Amazon's highest certifications, including Professional Solutions Architect and Professional DevOps. When you engage ERPA, you work with teams vetted and qualified by AWS.
AWS Advanced Consulting Partner: ERPA's partnership with AWS ensures access to the latest cloud capabilities, best practices, and joint support resources for Oracle workloads.
Commercial and Public Sector Experience: ERPA serves organizations across both commercial and public sector environments, bringing relevant operational and compliance awareness to each engagement.
Get Started
Ready to explore how ERPA can optimize your Oracle environment on AWS? Reach out to schedule an initial discovery conversation where our team will assess your current Oracle landscape, discuss your goals, and outline a tailored path forward. Visit erpa.com or contact our AWS team to take the first step toward a more efficient, scalable Oracle environment.
Highlights
- SLA-driven Oracle operations on AWS - Define your business Service Level Agreement for Oracle applications like E-Business Suite, Hyperion, PeopleSoft, and JD Edwards, and ERPA manages day-to-day infrastructure, patching, and software configuration to meet your targets. A Named Resource Delivery Model assigns dedicated experts to your account for consistent, dependable support rather than rotating staff.
- Modular service model tailored to your Oracle environment - ERPA offers configurable service building blocks so you select only the capabilities you need, from Oracle licensing optimization and governance to compliance management and security monitoring. With over 20 years of Oracle consulting experience and hundreds of subject matter experts, ERPA combines boutique attention with broad technical depth.
- Centralized, SaaS-like Oracle application experience - Access a single support contact who serves as an extension of your team, backed by ServiceNow-powered operations for streamlined ticketing and incident management. ERPA handles infrastructure and application maintenance so your IT team can focus on innovation, customer experience, and business growth.
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Support
Vendor support
ERPA provides support for Managed Services for Oracle on AWS through a Named Resource Delivery Model, which assigns dedicated experts to your account for consistent and dependable assistance.
Contact Channels:
- Email: AWS@ERPA.com
- Web: https://www.erpa.com/contact
Service Operations: ERPA uses ServiceNow-powered operations for ticketing, incident management, and service requests. Your designated support contact serves as a single point of coordination, acting as an extension of your team for day-to-day Oracle application and infrastructure issues.
Scope of Support: Support covers the ongoing management and maintenance of Oracle applications on AWS, including E-Business Suite, Hyperion, PeopleSoft, and JD Edwards environments. This includes infrastructure monitoring, software configuration, patching, governance, compliance, and security management.
For additional information about ERPA's Oracle on AWS solutions, visit https://www.erpa.com/amazon-web-services/ .
To discuss service options, request a consultation, or inquire about refunds and billing, contact ERPA directly at AWS@ERPA.com .