Sold by: Dynamical
Extend the value of Axonius with premium support from Dynamical’s experienced engineers, including expert guidance, troubleshooting, configuration assistance, optimization, and ongoing operational support tailored to your environment.
Overview
Dynamical’s Axonius Premium Support Service provides 12 months of ongoing technical and operational support to help organizations maintain, optimize, and expand their Axonius environment. Dynamical’s experienced Axonius engineers work with customer stakeholders to address technical questions, troubleshoot configuration issues, and provide guidance aligned with the customer’s operational priorities.
Throughout the annual engagement, support may include adapter configuration and health reviews, data validation, dashboards, saved queries, integrations, automation, enforcement actions, troubleshooting, optimization, and guidance for new or evolving use cases. Dynamical helps customers improve platform adoption, maintain data confidence, and maximize the ongoing value of their Axonius investment.
Final scope, support hours, response times, meeting cadence, escalation procedures, deliverables, responsibilities, and pricing are defined in the customer’s AWS Marketplace private offer and statement of work. This service supports Axonius Asset Cloud; required software licensing is purchased separately unless expressly included in the private offer. Customers remain responsible for any separate AWS infrastructure or service charges incurred in their environments.
Highlights
- Year-round Axonius expertise: Receive 12 months of ongoing guidance and technical support from Dynamical’s experienced Axonius engineers to help maintain platform health and operational readiness.
- Support tailored to your environment: Get assistance with adapters, integrations, dashboards, saved queries, automation, enforcement actions, troubleshooting, and evolving use cases based on the agreed support scope.
- Maximize your Axonius investment: Improve data confidence, platform adoption, and operational efficiency through ongoing optimization, issue resolution, and strategic guidance aligned with your priorities.
Details
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Support
Vendor support
Dynamical provides technical and operational support throughout the 12-month Axonius Premium Support engagement. Customers receive assistance with troubleshooting, configuration, adapters, integrations, dashboards, saved queries, automation, enforcement actions, optimization, and agreed platform use cases.
Support requests can be submitted by email to: support@dynamical.tech Support availability, response times, scheduled working sessions, meeting cadence, escalation procedures, and any additional commitments are defined in the customer’s AWS Marketplace private offer and statement of work.
Software associated with this service
By Axonius Inc.
Axonius transforms asset intelligence into intelligent action.
Preemptively tackle hard-to-spot threat exposures, misconfigurations, and operational inefficiencies across your entire technology footprint, from AWS cloud resources to networks, SaaS applications, and physical devices - all in one place.