Sold by: TurnKey GNU/Linux
Deployed on AWS
AWS Free Tier
TurnKey Bugzilla helps save you time and money by providing a ready-to-run Bugzilla solution that is secure, supported and easy to maintain. The system auto-updates itself with security fixes and is built in a transparent 100% open source process free of hidden backdoors.
1
Overview
TurnKey Bugzilla helps save you time and money by providing a ready-to-run Bugzilla solution that is secure, supported and easy to maintain. The system auto-updates itself with security fixes and is built in a transparent 100% open source process free of hidden backdoors.
Bugzilla is a Web-based general-purpose bugtracker and testing tool originally developed and used by the Mozilla project. One of Bugzilla's major attractions to developers is its lightweight implementation and speed. Many projects use it to track feature requests as well. Bugs can be submitted by anybody, and will be assigned to a particular developer.
Highlights
- Secure, supported and easy to maintain: auto-updated daily with latest security patches. Bundled support for no extra charge.
- Free from hidden backdoors and vendor lock-in: transparent 100% opensource build of Debian GNU/Linux with no proprietary components or secret sauce.
- Free 1-click backup, restore and migrate: bundled backup software saves changes to files, databases and package management to encrypted storage which servers can be automatically restored from.
Details
Sold by
Categories
Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Debian 12/Bookworm
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
If you are an AWS Free Tier customer with a free plan, you are eligible to subscribe to this offer. You can use free credits to cover the cost of eligible AWS infrastructure. See AWS Free Tier for more details. If you created an AWS account before July 15th, 2025, and qualify for the Legacy AWS Free Tier, Amazon EC2 charges for Micro instances are free for up to 750 hours per month. See Legacy AWS Free Tier for more details.
Dimension | Cost/hour |
|---|---|
t2.small Recommended | $0.02 |
t3.micro | $0.02 |
t2.micro | $0.02 |
c6a.large | $0.02 |
t3a.small | $0.02 |
d2.8xlarge | $0.02 |
c6id.large | $0.02 |
c4.4xlarge | $0.02 |
c7a.large | $0.02 |
cc1.4xlarge | $0.02 |
Dimensions summary
You pay by the hour for the software, billed on top of standard AWS EC2 charges. Pricing is not tiered by feature. Instead, each dimension maps to a specific EC2 instance type, so your hourly rate depends on the server size and family you choose. Smaller instances like t3a.micro and m1.small carry lower hourly rates than larger compute-optimized types such as c8i.large or c7a.large. You select the instance that fits your workload, and the software runs the same across all of them. Costs scale with the compute capacity you provision.
Top-of-mind questions for buyers
Each dimension maps to one Amazon EC2 instance type. Your hourly rate covers the Bugzilla software running on that instance. The instance size and family set the CPU, memory, and network capacity. Larger compute-optimized types give more processing power. You pay this software rate plus standard AWS EC2 charges.
The software rate meters running instance-hours. A fully stopped instance does not accrue software charges. If you use an EBS-backed (persistent) server, you can turn it off to pause usage fees. AWS storage fees for the attached volume may still apply while the server is stopped.
You pay the software rate plus standard AWS EC2 usage fees for the instance you run. If you enable backups or snapshots to encrypted storage, Amazon S3 storage charges apply separately. Bundled support and 1-Click backup access require free registration with the TurnKey Hub.
www.turnkeylinux.org+2
Helpful?
Vendor refund policy
90 day money back guarantee if you are not fully satisfied.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Please see https://www.turnkeylinux.org/updates/bugzilla for release notes.
Additional details
Usage instructions
System Initialization:
After creating an EC2 instance with 1-Click, browse to http://<Public_DNS>/ for system initialization instructions.
Alternatively, log in via SSH as user 'admin' to the running instance. Be sure to use the SSH keypair selected during launch.
This inital step is required to set sensitive passwords & install security updates. You may also be asked to set a domain name for your server. If this is required, then it must be a valid domain name (i.e. have DNS configured).
Accessing the software main web app
http://<Public_DNS>/
This may redirect to https and/or the domain set at initialisation.
OS commands via SSH
Log into the running instance via SSH as user 'admin', using the SSH keypair set at launch time. Use sudo to run commands requiring root access.
Web based System Admin control panel
https://<Public_DNS>:12321
Remove scary browser warnings
By default TurnKey AMIs ship with randomly generated self signed SSL/TLS certifcates. This will cause scary warning in your web browser When accessing https.
To remove the browser warnings, you will need to get a SSL/TLS certificate signed by an authorized Certificate Authority (CA). The recommended way to do that is to get a free Let's Encrypt SSL certificate. TurnKey comes with a built in tool to do that within your instance:
-
Ensure that you have your chosen domain DNS records configured and your domain resolves to your instance.
-
Access your instance via SSH.
-
Run 'sudo confconsole'.
-
Select:
Advanced >> Lets Encrypt >> Gen cert
For more info see: https://www.turnkeylinux.org/docs/confconsole
More info
For more info specific to this instance, visit the product homepage:
Support
Vendor support
E-mail support is provided through the TurnKey Hub at no additional cost. Once you sign up to the TurnKey Hub, your AWS marketplace subscription will be automatically identified. support@turnkeylinux.org
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Bugzilla Bug Tracker based on Ubuntu 24.04 LTS Image is packaged to provide a complete defect tracking and issue management solution. The product has charges associated with it for support, maintenance, and pre-configuration to be deployed instantly on AWS Marketplace with enterprise-grade reliability.
This product has charges associated with it for the build, maintenance, and support of the Amazon Machine Image (AMI). This product gives you immediate access to the Bugzilla bug tracking system, without the hassle of installing multiple components to bring up the application.
Customer reviews
No funciona, errores de instalacion
It is a fraud, Bugzilla doesnôt work
Reviewed on Mar 06, 2018
Review from a verified AWS customer
Error parsing ./data/params.json: garbage after JSON object, at character offset 3408 (before "": 0\n}") at Bugzilla/Config.pm line 324.
root@bugzilla www/bugzilla# ./checksetup.pl
* This is Bugzilla 5.1.1 on perl 5.20.2
* Running on Linux 3.16.0-5-amd64 #1 SMP Debian 3.16.51-3+deb8u1 (2018-01-08)
Checking for CGI (4.09) ok: found v4.09
Checking for DBI (1.614) ok: found v1.631
Checking for Date::Format (2.23) ok: found v2.24
Checking for DateTime (0.75) ok: found v1.12
Checking for DateTime::TimeZone (1.64) ok: found v1.75
Checking for Digest::SHA (any) ok: found v5.88
Checking for Email::MIME (1.904) ok: found v1.926
Checking for Email::Sender (1.300011) ok: found v1.300016
Checking for ExtUtils::MakeMaker (6.55) ok: found v6.98
Checking for File::Slurp (9999.13) ok: found v9999.19
Checking for JSON::XS (2.01) ok: found v2.34
Checking for List::MoreUtils (0.32) ok: found v0.33
Checking for Math::Random::ISAAC (v1.0.1) ok: found v1.003
Checking for Template (2.24) ok: found v2.24
Checking for URI (1.55) ok: found v1.64
Checking for perl (5.014000) ok: found v5.020002
Optional features:
Feature 'auth_delegation': Auth Delegation
Checking for LWP::UserAgent (any) ok: found v6.06
Feature 'auth_ldap': LDAP Authentication
Checking for Net::LDAP (any) ok: found v0.64
Feature 'auth_radius': RADIUS Authentication
Checking for Authen::Radius (any) ok: found v0.24
Feature 'detect_charset': Automatic charset detection for text attachments
Checking for Encode (2.21) ok: found v2.60
Checking for Encode::Detect (any) ok: found v1.01
Feature 'documentation': Documentation
Checking for File::Copy::Recursive (any) ok: found v0.38
Checking for File::Which (any) ok: found v1.21
Feature 'graphical_reports': Graphical Reports
Checking for GD (1.20) ok: found v2.53
Checking for GD::Graph (any) ok: found v1.48
Checking for GD::Text (any) ok: found v0.86
Checking for Template::Plugin::GD::Image (any) ok: found v1.56
Feature 'html_desc': More HTML in Product/Group Descriptions
Checking for HTML::Parser (3.67) ok: found v3.71
Checking for HTML::Scrubber (any) ok: found v0.11
Feature 'inbound_email': Inbound Email
Checking for Email::Reply (any) ok: found v1.204
Checking for HTML::FormatText::WithLinks (0.13) ok: found v0.14
Feature 'jobqueue': Mail Queueing
Checking for Daemon::Generic (any) ok: found v0.85
Checking for TheSchwartz (1.10) found v1.07
Feature 'jsonrpc': JSON-RPC Interface
Checking for JSON::RPC (any) ok: found v1.06
Checking for Test::Taint (1.06) ok: found v1.06
Feature 'markdown': Markdown syntax support for comments
Checking for Text::MultiMarkdown (1.000034) not found
Feature 'memcached': Memcached Support
Checking for Cache::Memcached::Fast (0.17) not found
Feature 'mod_perl': mod_perl support under Apache
Checking for Apache::SizeLimit (0.96) not found
Checking for mod_perl2 (1.999022) ok: found v2.000009
Feature 'moving': Move Bugs Between Installations
Checking for MIME::Parser (5.406) ok: found v5.505
Checking for XML::Twig (any) ok: found v3.49
Feature 'mysql': MySQL database support
Checking for DBD::mysql (4.001) ok: found v4.028
Feature 'new_charts': New Charts
Checking for Chart::Lines (v2.4.10) found v2.4.6
Checking for GD (1.20) ok: found v2.53
Feature 'old_charts': Old Charts
Checking for Chart::Lines (v2.4.10) found v2.4.6
Checking for GD (1.20) ok: found v2.53
Feature 'oracle': Oracle database support
Checking for DBD::Oracle (1.19) not found
Feature 'patch_viewer': Patch Viewer
Checking for PatchReader (v0.9.6) ok: found v0.9.6
Feature 'pg': Postgres database support
Checking for DBD::Pg (v2.19.3) not found
Feature 'psgi': Plack/PSGI support
Checking for CGI::Compile (any) not found
Checking for CGI::Emulate::PSGI (any) not found
Checking for Plack (1.0031) ok: found v1.0033
Feature 'rest': REST Interface
Checking for HTTP::Request (any) ok: found v6.00
Checking for HTTP::Response (any) ok: found v6.04
Checking for Module::Runtime (any) ok: found v0.014
Checking for Moo (2) found v1.006001
Checking for Test::Taint (1.06) ok: found v1.06
Feature 'smtp_auth': SMTP Authentication
Checking for Authen::SASL (any) ok: found v2.16
Feature 'smtp_ssl': SSL Support for SMTP
Checking for Net::SMTP::SSL (1.01) ok: found v1.01
Feature 'sqlite': SQLite database support
Checking for DBD::SQLite (1.29) not found
Feature 'typesniffer': Sniff MIME type of attachments
Checking for File::MimeInfo::Magic (any) ok: found v0.26
Checking for IO::Scalar (any) ok: found v2.110
Feature 'updates': Automatic Update Notifications
Checking for LWP::UserAgent (any) ok: found v6.06
Checking for XML::Twig (any) ok: found v3.49
Feature 'xmlrpc': XML-RPC Interface
Checking for SOAP::Lite (0.712) ok: found v1.11
Checking for Test::Taint (1.06) ok: found v1.06
Checking for XMLRPC::Lite (0.712) ok: found v0.717
All optional features above require the following modules to be found:
Checking for CPAN::Meta::Prereqs (2.132830) ok: found v2.142690
Checking for CPAN::Meta::Requirements (2.121) ok: found v2.125
Checking for Module::Metadata (1.000019) ok: found v1.000019
Checking for Module::Runtime (any) ok: found v0.014
Reading ./localconfig...
OPTIONAL NOTE: If you want to be able to use the 'difference between two
patches' feature of Bugzilla (which requires the PatchReader Perl module
as well), you should install patchutils from:
http://cyberelk.net/tim/software/patchutils/
Error parsing ./data/params.json: garbage after JSON object, at character offset 3408 (before "": 0\n}") at Bugzilla/Config.pm line 324.
root@bugzilla www/bugzilla#