Nimo Platform - Chatbot, Campaigns, AI and Meet

The Platform offers:

1. Cognitive Assistant: The cognitive assistant can generate instant solutions with predefined and programmed answers for the most common business questions, integrating the same experience across different channels such as: Website, WhatsApp, Facebook Messenger, Instagram, Teams, and Telegram.

2. Chat History: We provide easy access and management of the chat history, ensuring the security of your customers' data on the platform.

3. Consumed Services Analysis: The Nimo platform offers comprehensive dashboards for real-time data analysis. With detailed reports, you can gain valuable insights into customer services, identify trends, and make strategic decisions.

4. Proactive Notification: Increase conversion and customer loyalty by informing and engaging your customers through the creation of proactive notifications. Communicate about new products, promotions, events, or other relevant information across multiple channels.

5. Campaign Management: Send personalized campaigns and target specific messages to different customer segments. With Nimo, you can strengthen your relationship with your customers through one-time or recurring broadcasts, reaching the right audience at the right time.

6. Customization and Personalization: In the Nimo platform, you have the freedom to intuitively and adaptably customize the cognitive assistant, personalizing colors, logos, and conversational flows.

7. Live Agent: The perfect combination of cognitive assistant and live agent. Allowing an expert to handle specific questions or processes that cannot be resolved by the cognitive assistant.

8. AI: Possibility of using different types of approach to artificial intelligence, whether generative or by flows, intents and entities.

9. New Feature Development: If necessary, our team can implement new custom features on the platform, providing a solution that meets your company's needs. Do you want to be part of the digital revolution?

We are ready to boost your results with a personalized and efficient implementation. Don't waste time, contact us to learn more about the Nimo Platform!