DischargeFollow AI

Hospitals and care providers face significant challenges in ensuring smooth transitions after patient discharge. Manual follow-up calls are time-consuming, inconsistent, and costly—leading to missed recovery signals, higher readmission rates, and overburdened staff.

Mindbowser offers DischargeFollow AI Implementation Services, a professional service engagement that helps healthcare organizations adopt AWS-native AI/ML services to automate post-discharge patient outreach.

Our team designs and deploys discharge workflows leveraging:

1. Amazon Connect – Automated voice/chat outreach with scheduled follow-ups.
2. Amazon Comprehend Medical – Extracts recovery signals, symptoms, and medication adherence from patient responses.
3. Amazon HealthLake (FHIR/HL7) – Stores and synchronizes structured recovery insights into your care management systems.
4. Amazon SageMaker – Builds predictive models for readmission risk scoring.
5. AWS Lambda & API Gateway – Orchestrates integration with EHRs such as Epic and Cerner.

Engagement Outcomes

1. Automated Outreach – AI-driven calls/chats check on pain levels, mobility, and medication compliance.
2. Real-Time Risk Detection – Red flags are escalated to care teams instantly.
3. Structured Insights – Summaries and dashboards streamline decision-making.
4. EHR Integration – Seamless FHIR-based enrollment and discharge workflow documentation.
5. AWS Adoption – HIPAA-compliant, secure, and scalable deployment aligned with AWS Well-Architected best practices.

Case Study Example A regional hospital implemented DischargeFollow AI on AWS, using Amazon Connect and Comprehend Medical to automate 70% of post-discharge calls. Within 90 days, they achieved:

1. 38% reduction in readmissions within 30 days.
2. 40% reduction in manual follow-up calls.
3. Improved staff efficiency and higher patient satisfaction.

By partnering with Mindbowser, providers transform discharge processes into proactive, AWS-enabled care pathways, improving outcomes while modernizing their cloud infrastructure.