Overview
This offering provides 24/7 turnkey AWS cloud-managed services from Cloud infra operations to cloud security operations with automated scanning and blueprints for security and operational compliance, ecosystem integration, and automated workflows, our operational framework includes resource consistency Orion Command Center Services aim to support incident, problem, and change requests. Our team is an expert at triaging and issue resolutions for cloud computing, database, and application support services. The approach includes eye-on-the-glass monitoring of system hygiene to problem management, root cause analysis, and architecture recommendations.
Proactive Reports & Dashboards: Provide CIO and operation unified dashboards like Incident, Change, Cloud financial management, Security, and Infrastructure Operations reports tailored to enterprise business needs.
Cloud Support Specialists: Team of globally certified cloud specialists and SRE providing technical support for incidents, Services, problems, and change requests to meet enterprise-agreed response and resolution time.
Predictive and proactive support: Support services health, and maintain up-to-date by applying patches and upgrades. Ensuring the Infrastructure, Application, and Data platforms SLO, SLA and SLI
AIOps & Automation: Fully integrated cloud services into monitoring and observability platforms to drive predictive insights and preventive actions, improving efficiency by automating fixes and standard operation procedures.
Cloud Optimization: Proactive monthly Cloud spend assessments, recommend cost optimization, and implement change to realize savings.
Cloud Governance: Proactive monthly cloud Well-Architected reviews, recommend security, reliability, resiliency, operational excellence, and performance efficiency changes.
Deliverables:
247 Managed services
Highlights
- Turnkey Cloud managed services with quarterly workload well-architected reviews, monthly cost optimization reviews and recommendations, SLA management, Proactive monitoring, alerting with predictive insights and analytics
- AIOps with automated remediation
Details
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