Sold by: CloudHesive
CloudHesive, an Amazon Connect Service Delivery partner, brings significant expertise in Salesforce to assist customers in implementing Service Cloud Voice solutions.
Overview
Salesforce's Service Cloud Voice (SCV) seamlessly integrates Amazon Connect into Salesforce, offering a cutting-edge contact center solution that merges voice communications, digital channels, and CRM data in real-time. Leveraging our status as an Amazon Premier Partner and an Amazon Connect Service Delivery Partner, CloudHesive has extensive experience in SCV deployments. Our dedication lies in empowering customers to fortify their contact centers for the future through the combined prowess of Amazon Connect and Salesforce.
Key Advantages of Service Cloud Voice:
Harness the power of Amazon Connect directly within Service Cloud. Effectively manage presence across all communication channels. Gain insights into conversations as they happen. Streamline agent management across various channels. Utilize Salesforce's built-in tools to accurately measure and optimize KPIs.
Highlights
- Streamline agent management across various channels
- Utilize Salesforce's built-in tools to accurately measure and optimize KPIs.
- Effectively manage presence across all communication channels
Details
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Delivery method
Deployed on AWS
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
We offer 24x7 Managed Service Support through https://www.cloudhesive.com/support/ or 1-800 -860-2040x2