Overview
We provide flexible third-party support and managed services for your Avaya Contact Center while you migrate to the cloud with Amazon Connect. Seamlessly bridge the gap between your old Avaya system and your new AWS Amazon Connect solution with between your old Avaya system and your new AWS Amazon Connect solution with our innovative and creative support options. With our innovative approach, we provide creative solutions that ensure a smooth cloud migration experience.
Morgan Birge is an ideal partner for your transition to the cloud. Our 30 years of experience supporting Avaya systems allows us to deliver support on all software versions and for all Avaya Contact Center applications. Our convenient pricing lets you move to the cloud all at once or gradually. We’ll adjust your plan, month-to-month to reflect your progress. With our flexible support for your Avaya Contact Center your migration to Amazon Connect can be done on your timeline.
Get flexible support for your Avaya on-premise contact center and a partner that can help you plan and execute your move to the cloud with Amazon Connect. We have decades of experience designing and supporting Avaya call centers, providing engineering know-how to design and support constantly changing customer interactions and workforce needs.
Highlights
- Flexible Support Plans - month-to-month support options as you migrate to Amazon Connect, price reductions as you migrate users off of Avaya
- Incident Management and Helpdesk Support - rapid response engineering team with quick escalation to Tier 3, helpdesk support system administration and programming needs
- Customizable Plans - create a support plan with just the features you need, add onsite dispatch, replacement hardware, system monitoring and other support features based on your business requirements
Details
Unlock automation with AI agent solutions

Pricing
Custom pricing options
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To learn more about our flexible and customizable Avaya Contact Center Support options follow the link to our website. https://morganbirge.com/support-plans/Â
Contact Simon Welling to setup a call to discuss your migration from Avaya to AWS Amazon Connect.
Simon Welling 312-835-0629