Sold by: GoLedgerÂ
This support service ensures the continuous operation and health of enterprise blockchain networks deployed with GoChain orchestration, covering both Hyperledger Fabric and Private Ethereum. Services include performance monitoring, transaction tracking, asset consistency, certification authority management, smart contract lifecycle support, and node/organization onboarding.
- Proactive network health checks
- Operational & security support
- Smart contract and integration management
Overview
This professional support service is designed for customers using GoChain orchestration for Hyperledger Fabric or Private Ethereum private networks.
Enterprise blockchain networks require constant monitoring and maintenance to ensure performance, asset consistency, and secure operation. This monthly service provides end-to-end support, addressing issues such as network failures, register/read errors, or transaction inconsistencies, while also managing ongoing operational needs like node onboarding, CA management, and API/cloud integrations.
Included Services:
Blockchain Management
- Add new organizations to the blockchain network
- Add and configure new nodes (peers, orderers, validators)
- Governance and business group adjustments
Certification Authority (CA) Management
- PKI lifecycle management
- Certificate issuance, renewal, and revocation
- Secure identity onboarding for users and organizations
API & Cloud Integration Management
- API gateway setup and troubleshooting
- Cloud integration (AWS, Azure, GCP, hybrid/on-premises)
- Network-to-application connectivity support
Smart Contract Lifecycle Support
- Smart contract deployment and upgrades (Fabric chaincode & Ethereum Solidity)
- Contract versioning and rollback strategies
- Assistance with debugging and transaction validation
Performance & Network Health Monitoring
- Proactive node health checks
- Performance tuning and benchmarking
- Transaction tracking and validation
- Monitoring for network register or reading failures
- Asset consistency verification
Deliverables
- Operational support
- Incident response and troubleshooting
- Network performance & health reports
- Documentation of node/org/CA changes
- Smart contract lifecycle assistance
Highlights
- Ensure continuous network availability and performance Monitoring & proactive health checks Simplify operations with organization Node onboarding handled by experts
- Maintain security through Certification Authority and PKI management Streamline API and cloud integration for enterprise environments
- Stay agile with ongoing smart contract deployment Upgrade support
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
For any questions or technical assistance, please contact our support team: Email: support@goledger.io Website: https://www.goledger.ioÂ
Support Level: Buyers can expect prompt and professional support from the GoLedger team. We provide assistance for the Blockchain course.
Software associated with this service
GoChain
By GoLedger
GoChain is an enterprise blockchain manager that simplifies the deployment and governance of private networks using Hyperledger Fabric and Besu. It offers no-code tools, collaborative management, and infrastructure provisioning to accelerate adoption in complex environments. Ideal for organizations needing secure, scalable, and compliant blockchain solutions.