Sold by: DinoCloud
Deployed on AWS
Free Trial
Rex Copilot helps your CloudOps and platform teams operate AWS more efficiently and effectively by transforming your communication channels into a secure, AI-powered command center.
Overview
Rex Copilot accelerates cloud operations by embedding GenAI directly into your team's communication workflows. From answering questions about infrastructure to detecting cost anomalies and misconfigurations, Rex helps DevOps and platform teams move faster and make more confident decisions, all within the chat.
Highlights
- GenAI in API Agent for AWS Teams: Ask natural language questions about your AWS environment. Rex answers instantly inside any Communication Channel.
- Boost CloudOps Efficiency: Reduce context-switching and automate everyday cloud tasks, cost checks, and audits with AI-powered insights.
- Secure by Design: Runs with Bedrock Guardrails, IAM isolation, and sandboxed execution for complete control.
Details
Sold by
Delivery method
Type
Deployed on AWS
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
PRO Plan | Rex Copilot Premium Access to All Features | $899.00 |
Vendor refund policy
Refunds may be requested within 7 days of subscription if technical issues cannot be resolved by support. Requests must be sent to support@rexcopilot.com with issue details. No refunds for consumed service, partial months, or after 7 days unless required by law. DinoCloud may approve refunds or credits at its discretion.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
API-Based Agents & Tools
API-Based Agents and Tools integrate through standard web protocols. Your applications can make API calls to access agent capabilities and receive responses.
Additional details
Usage instructions
API
Rex Copilot is your AI assistant for AWS Cloud Operations, available via Slack or REST API. This guide demonstrates how to subscribe, authenticate, and securely start using the API.
Subscribe and Access the Portal
- Sign in to the AWS account that will own the subscription.
- Visit the Rex Copilot listing in AWS Marketplace and click "Continue to subscribe."
- Review and accept the SaaS contract. You will be redirected automatically to the portal and will be prompted to create a new account.
- Log in at portal.rexcopilot.com using your new account. Enabling MFA is required for all users.
Get Credentials and Access Token
Inside the portal, go to the "Test" section to retrieve your Client ID and Client Secret.
Use these credentials to authenticate via OAuth 2.0 using the Client Credentials flow and obtain an access_token.
The token must be included in all API requests.
Ask Rex via API
With a valid token, send your prompts to the /ask endpoint. Rex will respond with best practices or tailored recommendations based on your AWS environment metadata.
- To continue a conversation, reuse the timestamp from the previous response.
- If no timestamp is provided, Rex will start a new thread.
- Context is preserved for up to 7 days to improve the experience.
Basic API Flow
- Authenticate at /oauth/token using client_id and client_secret.
- Send a POST request to /ask with the access_token in the Authorization header.
- Receive a response with Rex’s answer and an optional timestamp.
- Pass that timestamp back in future messages to maintain thread context.
All endpoints require HTTPS. Plain HTTP connections are not allowed.
Error Handling
- 401: Invalid or expired token.
- 403: IAM role is not authorized.
- 429: Too many requests (burst rate limit).
- 500+: Internal error — retry with exponential backoff.
Security Best Practices
- Always store credentials server-side. Never expose them in front-end or mobile apps.
- Cache the access_token for its lifetime (3600s).
- Rotate secrets if compromised.
- Use least-privilege IAM roles (read-only by default).
- Avoid logging sensitive headers or secrets.
Connecting AWS Accounts
Inside the Portal, you can connect multiple AWS accounts by providing a Role ARN and an alias.
Rex securely assumes that role using externalId and only performs read-only operations unless configured otherwise.
Helpful Resources
- 🔐 Login to Portal: https://portal.rexcopilot.com
- ⚙️ Full Setup Guide: https://docs.rexcopilot.com/docs/deployment-saas/installation-saas
- 📡 API Documentation: https://docs.rexcopilot.com/docs/api-docs
- 🔧 IAM Role Setup: https://docs.rexcopilot.com/docs/deployment-saas/iam-role-setup
Support
Vendor support
Support Contact
Support Email: support@rexcopilot.com
DinoCloud offers comprehensive product support to Rex Copilot customers through email and ticket-based systems. Support is available Monday through Friday, from 8:00 AM to 5:00 PM (Eastern Time), excluding national holidays.
DinoCloud support includes:
Installation and deployment assistance Troubleshooting and configuration support Operational guidance and best practices Product updates and enhancements AWS Marketplace subscription management assistance
For urgent incidents that impact production systems, customers may request priority handling by indicating the severity level in their support request.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Route 101 Experience Platform (REX)
By Route 101
Deliver differentiated experiences to your customers as easy as 123…
Combining Amazon Connect’s highly scalable, pay-as-you-go, advanced contact centre capabilities with marketing leading CRMs, Workforce Engagement, Data and Payment solutions. REX offers push-button deployment of a pre-configured instance – meaning you’re free to focus on what matters: your customers.
Offering a fully managed service (build, hosting and support) and a complete pre-configured instance of Amazon Connect, REX can be deployed in as little as 30 minutes. Removing the need for dedicated developer resource, your team can get up and running with Amazon Connect and seamlessly integrated with your CRM or native Amazon Connect Agent Workspace.
AI Reasoning Agents & AI Building Blocks Provider
By Latent-Sense Technologies Inc
We create and provide AI Reasoning Agents and AI Building Blocks for reasoning and explainability to enhance AI stacks and LLMs. These are AI tools that clients (B2B or B2C) can use to seamlessly build, deploy or enhance their own AI.
Support in defining a migration strategy to a K8S solution on Red Hat OpenShift on AWS (ROSA) solution and ensuring its deployment with an MVP from 5 weeks!
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.