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    Causely AI

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    Sold by: Causely 
    AI SRE that keeps your cloud native apps reliable by preventing incidents, quickly fixing problems, and sustaining performance at scale, without data prep or model training.

    Overview

    Causely is an AI SRE platform dedicated to ensuring your complex cloud native applications stay reliable. It prevents incidents, speeds up fixes, and sustains performance without requiring dashboards, manual queries, or custom model training.

    By leveraging your existing observability data and applying causal reasoning, Causely answers the three key questions every engineering team cares about: where an issue is, what it is, and why it happened. With this context, Causely enables fast, actionable remediation, whether handled by engineers or automated through AI.

    Customers use Causely to cut time spent troubleshooting, prevent escalations, and keep services within SLOs, all while empowering engineers to focus on delivering new capabilities instead of firefighting incidents.

    Highlights

    • Zero-shot causal inference at scale: Causely continuously analyzes observability data and applies causal reasoning to map your system in real time. No data preparation, model training, or new instrumentation is required. It identifies where issues occur, what they are, and why they happen, instantly turning noisy telemetry into clear, actionable insight that reduces downtime and improves reliability.
    • Bring your input, choose your output: Causely ingests metrics, traces, and logs from your existing observability stack and applies causal reasoning to explain where an issue is, what it is, and why it happened. These context-rich insights can be routed to incident pipelines, surfaced in natural language copilots, or used to trigger automatic remediation through our MCP Server. From guided triage to autonomous resolution, Causely keeps services within SLOs.
    • Installs in minutes, delivers value in seconds: Causely deploys a lightweight agent that processes data locally for fast, secure time to value. With no need for new instrumentation or model training, teams can begin detecting issues and resolving them immediately. This short-circuits traditional troubleshooting and accelerates reliability gains across complex cloud native environments.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Service
    A service represents one deployable application component, such as a microservice, API, or external dependency. Each service that Causely analyzes as part of your topology for causal inference counts toward your plan. This plan includes up to 500 services; additional services can be added by upgrading your plan.
    $24,000.00

    Vendor refund policy

    Refunds may be granted only in limited cases (e.g., duplicate charges, billing errors, or vendor-approved exceptions).

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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