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    NeuraFlash GenAI Professional Services for Contact Center

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    NeuraFlash, a leader in AI powered service transformations, leads the way with AWS GenAI solutions built on Amazon Bedrock, Sagemaker, Amazon Q and Amazon Connect. With extensive experience in AI/ML, NeuraFlash helps customers understand their GenAI roadmap and readiness, and delivers on the implementation of GenAI powered solutions.

    Overview

    Learn how your business can embrace the AI boom and invest in the tools to get you to out-of-this-world results.

    NeuraFlash is specialized in helping customers leverage GenAI to power their contact centers to drive better customer experience, provide agent desktop automation and efficiencies, reduce operational costs, simplify agent training, increase deflection, and more.

    Common GenAI Use Cases we see include:

    • Contact Summarization
    • Suggestion Replies
    • Surfacing Knowledge
    • Trigger Agent Next Best Action
    • Streamlining After Call Work
    • Augmenting Self-Service
    • Querying data with NLU
    • Improving Chatbots

    NeuraFlash can help fast track your GenAI evaluations with rapid prototyping, readiness assessments, roadmapping, POCs and Pilots, and implementation of full scale GenAI chatbots, voicebots, and agent assist capabilities with AWS.

    Highlights

    • GenAI Readiness Assessment + POC
    • GenAI Powered Chatbot with Amazon Lex + Bedrock
    • GenAI Powered Agent Assist

    Details

    Delivery method

    Deployed on AWS

    Unlock automation with AI agent solutions

    Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
    AI Agents

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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