This product has charges associated with it for providing up to date OS configuration, continuous maintenance, and seller premium support. Built for organizations that require a stable and reliable foundation, this Amazon Linux 2023 image delivers a secure and fully maintained baseline ideal for production environments across enterprise and government.
This is a repackaged software product wherein additional charges apply for the continuous OS maintenance, security aligned configuration work, and ongoing seller premium support included with this image.
Each instance is built from a clean upstream Amazon Linux 2023 release and includes all current patches and updates at the time of publication. Our process ensures that every image is consistently maintained, validated for reliability, and prepared for immediate use in production. This provides a strong foundation for organizations that need a dependable and ready to deploy baseline without the complexity of building and maintaining their own images.
Enterprises choose the supported tier when they need a stable and secure starting point that keeps pace with updates while avoiding the overhead of managing their own OS lifecycle. This tier is ideal for production workloads, general compute environments, development and staging systems, and any deployment where consistency, performance, and operational simplicity are priorities. Customers receive timely updates, a clean and predictable configuration, and dependable OS level support.
VM Pro Support has been delivering maintained and supported infrastructure since 2021 and is trusted by hundreds of enterprise and government customers. Our supported images run around the clock in environments that demand dependability and operational excellence. We provide consistent maintenance, reliable update practices, and responsive support that organizations count on for uninterrupted operations.
Highlights
Fully updated Amazon Linux 2023 image with all current patches applied to provide a clean, reliable, and production ready baseline from first launch.
Designed for enterprise and government environments that require stability, consistency, and ongoing maintenance without managing OS updates internally.
Backed by VM Pro Support with continuous image upkeep and dependable OS level assistance trusted by hundreds of large scale organizations.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
You pay by the hour for support tied to the Amazon Linux 2023 (ARM) instance size you run. Each dimension maps to a specific EC2 ARM instance type, from small sizes like t4g.nano up to large bare-metal options like r8gd.metal-48xl. Pricing scales with the instance you choose, so larger compute types carry a higher hourly rate. You are billed only for the hours each instance runs. Support and auditing come with every instance size, so the choice is about matching the instance to your workload, not selecting a feature tier.
Top-of-mind questions for buyers
What does one hour of billing cover for a chosen instance type?
One hour covers support and auditing tied to one running Amazon Linux 2023 (ARM) instance of that type. Each running instance meters its own hours. If you run several instances of the same type, each accrues its own hourly charge separately.
Am I charged when an instance is stopped or powered off?
The hourly charge meters running time only. A stopped or powered-off instance does not accrue this software charge. Underlying AWS storage costs may still apply while the instance is stopped, but those are billed separately by AWS, not by this listing.
What do I get with each instance, and can I move to a bigger size later?
Each instance includes a support team, security auditing, and testing against hundreds of controls. You are billed for the size you run. Switching to another instance type simply meters the new type's hourly rate once it starts running. There is no upfront commitment.
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Vendor refund policy
Refunds are not available. You can reach our support team directly at support@vmprosupport.com for all questions.
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An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
First release of Amazon Linux 2023 supported image with premium maintenance and support by VMPS
If you choose to connect with SSH, use the default username ec2-user along with your private key file and the instance public IP address. Connect on port 22 using the format:
Avoid exposing your instance directly to the public internet. If SSH access is required, restrict your security group to trusted IP addresses only.
This image is fully updated at the time of release and configured for general enterprise use. Some workloads or services may require additional configuration depending on your environment.
Support
Once connected, you may install and run applications as needed. This instance includes premium OS support. If you need assistance, contact support@vmprosupport.com at any time.
Support
Vendor support
This instance includes limited premium OS support that assists with standard operating system usage, updates, and baseline configuration questions. You can reach our team directly at support@vmprosupport.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
This product has charges associated with it for providing up to date OS configuration, continuous maintenance, and seller premium support. Built for organizations that require a stable and reliable foundation, this Amazon Linux 2023 image delivers a secure and fully maintained baseline ideal for production environments across enterprise and government.
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