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    Sumo Logic Essentials Service (Monthly) Credits

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    Deployed on AWS
    More than 2,000 enterprises worldwide rely on Sumo Logic to collaborate, develop, operate, and secure their applications at cloud scale. Sumo Logic Essentials helps you reduce downtime and move from reactive to proactive monitoring with cloud-based modern analytics.
    4.3

    Overview

    Modern cloud applications are at the core of digital transformation. They are much more complex and ephemeral in nature and have many interdependencies that traditional operations and security solutions can't handle. Sumo Logic is a secure, cloud-native analytics platform that helps you make data-driven decisions and reduce the time it takes to investigate security and operational issues.

    Sumo Logic leverages powerful machine learning driven analytics capabilities such as pattern identification, outlier detection and predictive trending to quickly alert and troubleshoot applications, infrastructure performance, and security issues. Sumo Logic provides out-of-the-box pre-built analytics and dashboards for AWS services, including Amazon EC2, S3, AWS CloudTrail, Amazon CloudFront, Elastic Load Balancing (ELB), Amazon VPC Flow Logs, AWS Config and AWS Lambda.

    Sumo Logic Essentials Service (Monthly) provides support for three capacity plans. The service plans are managed through the Cloud Flex Credit program, providing real-time license performance visibility, based on the estimated credits per plan per month. Any overages are billed at the same contracted rate (no penalties).

    With Sumo Logic, you can get started in minutes. All your data is protected in the platform, which has industry-best security certifications including PCI DSS 3.2 Service Provider Level 1 and HIPAA.

    Highlights

    • Performance and scale: Benefit from a cloud native, multi-tenant architecture that processes more than 200+ petabytes of data and handles 20+ million queries daily.
    • Fully secure: Protected with best-in-class security technologies, rigorous process, and daily rotated, per-customer encryption keys. Supports SOC 2 Type 2, PCI DSS 3.2 Service Provider Level 1, Privacy Shield, CSA Star and HIPAA certifications.
    • Machine-learning based analytics: Identify and predict anomalies in real-time with outlier detection and uncover root causes using patented pattern analyses. Enable power users via a rich library and empower others with easy to use search templates.

    Details

    Delivery method

    Deployed on AWS
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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Sumo Logic Essentials Service (Monthly) Credits

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (3)

     Info
    Dimension
    Description
    Cost/month
    Overage cost
    ESS_700_Monthly
    700 monthly credits supporting 1GB Log ingest w 365 days Storage
    $135.00
    ESS_2050_Monthly
    2050 monthly credits supporting 3GB Log ingest w 365 days Storage
    $399.00
    ESS_10120_Monthly
    10120 monthly Credits 5GB Log ingest w 365 days 50k DPM 5GB Tracing
    $1,970.00

    Vendor refund policy

    Please see seller website for refund details.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    You can contact support by using the Contact Support links within the product or Support Center

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

     Info
    4.3
    389 ratings
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    389 external reviews
    External reviews are from G2 .
    Ewan M.

    Real-Time Search and Smart Alerts That Save Hours

    Reviewed on Apr 20, 2026
    Review provided by G2
    What do you like best about the product?
    What I value most is the real-time search capability. On top of that, the smart alerts have been a huge advantage. I save hours of browsing thanks to its Logreduce feature, which is a massive benefit.
    What do you dislike about the product?
    The learning curve is quite steep, and it requires time to get used to.
    What problems is the product solving and how is that benefiting you?
    I used to waste too much time, but this tool centralized everything and helped detect a bottleneck in our API that was causing outages. It’s been a lifesaver, and now I can finally relax.
    amol a.

    Cuts Alert Fatigue with Clear Summaries, but Data Source Onboarding Feels Clunky

    Reviewed on Apr 16, 2026
    Review provided by G2
    What do you like best about the product?
    As a software engineer, what I like best is that Dojo AI actually reduces alert fatigue in a meaningful way. The Summary Agent gives my team a clean, readable explanation of what triggered each Insight, instead of everyone digging through 40 lines of raw log data, they get a clear summary of the key signals, scope, and context.
    What do you dislike about the product?
    Onboarding new data sources can still feel clunkier than it should be. We added a new SaaS tool to our stack last quarter and getting the logs flowing correctly into Sumo Logic took almost a full week of back-and-forth with documentation and support
    What problems is the product solving and how is that benefiting you?
    We had a serious siloing problem. Our security team, DevOps team, and infrastructure team were all working off different tools with different data views, and whenever an incident happened, the first 30 minutes were always wasted just getting everyone on the same page. Sumo Logic solved that by becoming our single source of truth for all telemetry
    Dylan G.

    Effortless Monitoring with Some Interface Hiccups

    Reviewed on Apr 14, 2026
    Review provided by G2
    What do you like best about the product?
    I appreciate how easy it is to use Sumo Logic. This ease of use makes it possible for us to teach the tool to new users quickly. The initial setup was also easy, which is a big plus.
    What do you dislike about the product?
    The interface could be improved to make it easier to use.
    What problems is the product solving and how is that benefiting you?
    I use Sumo Logic for monitoring internal systems. It solves gathering information and lets us get the inside scoop on things as they happen.
    Nitish U.

    Fast, Fluid UI with Quick Queries and Easy Dashboards

    Reviewed on Apr 14, 2026
    Review provided by G2
    What do you like best about the product?
    The UI feels faster and more fluid. Queries run quickly, and dashboards are straightforward to create.
    What do you dislike about the product?
    It’s expensive compared to other options, and the integration capabilities feel limited. Overall, it seems too broad for what I need, and large queries don’t run reliably.
    What problems is the product solving and how is that benefiting you?
    Centralised monitoring and logging that helps with RCA analysis, as well as dashboarding and reporting for WAF and API discovery.
    Sudhakar I.

    MoBot’s AI-Guided Assistance Makes Observability and Security Workflows a Breeze

    Reviewed on Apr 14, 2026
    Review provided by G2
    What do you like best about the product?
    As a solution architect, what impressed me most was MoBot. Having an AI-guided assistant that helps you navigate observability and security workflows, write queries, and even refine them with suggestions and nice UI experience, That's a game changer, especially for someone who's still getting comfortable with complex log queries.
    What do you dislike about the product?
    While Sumo Logic is incredibly powerful, it can feel overwhelming when you first get started. There's just so much to take in metrics, logs, Cloud SIEM, automation, MoBot, and without proper training, it's easy to feel lost navigating the platform
    What problems is the product solving and how is that benefiting you?
    We struggled with sharing visibility across teams, integration with external tools like Auth0, but the ability to build, export, and import dashboards means stakeholders across security and operations are now working from the same data, resulting in better collaboration and faster decision-making.
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