Sold by: ContacxÂ
Need a accelerated and cost effective deployment of an enterprise grade contact centre in Amazon Connect? We will rapidly deploy a best practice, well architected Amazon Connect instance, including Active Directory SSO and other features. No ongoing fees, no catches.
Overview
Leveraging deep sector experience and cutting edge automated deployment technology, we offer a powerful Amazon Connect deployment solution for your business.
Our deployment solution provides:
- Ready to use, expertly developed contact flows
- Azure Active Directory single sign on intergation
- Agent Workspace
- Out of hours voicemail recording and tasks integration
- Virtual hold enabled
- Contact disposition built in
- S3 and call recording pre-configured
- Optimised analytics & monitoring configuration (inc. Contact Lens)
- All advanced Amazon Connect features enabled
- Amazon Connect Chat (optional)
This base solution is built using years of experience deploying contact centres for enterprise clients and is easily extendable and configurable as required. Don't spend $50k+ on a deployment of an enterprise Amazon Connect instance, leverage our experience and automated deployment tools to do it simply and cost effectively.
And we charge no ongoing fees, simply deploy and then the instance is yours. We can offer ongoing support and managed services, but these are completely optional.
Highlights
- Production ready, expertly developed contact flows that align to best practice, enabling an advanced contact centre experience immediately.
- Built in advanced features such as automated voice mail, virtual hold, advanced contact dispositions, as well as all Amazon Connect features enabled and ready to use.
- No ongoing fees or costs from us, simply deploy and then the instance is yours to easily extend and adapt as needed.
Details
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
We will provide a handover session where we walk you through the platform and how to manage. We offer managed service and/or support packages as optional extras, and will remain available for any consulting support if required at any stage.
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