Sold by: Levio ConsultingÂ
We help you unlock the full potential of Amazon Connect and your customer experience solutions, driving greater efficiency, visibility, and scalability. Our team of Amazon Connect and Customer Experience experts will customize its capabilities to align with your business objectives while ensuring the agility and flexibility needed for sustained growth and continuous innovation. We provide services both in both French and English.
Overview
Innovate faster and turn every customer touchpoint into a deeper relationship and better outcome. Levio Cloud Contact Center experts will or migrate, to AWS cloud, legacy contact center by leveraging Amazon Connect, Amazon LEX and other AWS services, while advising on a customer experience strategy.
As part of our offering, we integrate advanced AI to assist agents in real time and deliver intelligent, automated responses directly to customers—enhancing both productivity and service quality.
Levio is headquarted in Quebec, Canada, and our experts can implement Amazon Connect with Amazon Lex conversational robot services in both French and English.
Committed to responsible innovation, Levio is a proud signatory of Canada’s Voluntary Code of Conduct for the Responsible Development and Management of Advanced Generative AI Systems. This ensures that all our AI-powered solutions are developed and deployed with the highest standards of transparency, ethics, and respect for privacy.
Not sure how to start your customer experience journey in AWS cloud? Ask our experts! We provide a managed services option for Cloud Contact Center as a Service.
Highlights
- Tailored contact center strategies powered by AI to empower agents, enhance customer experience, and drive business growth.
- Bilingual implementation and professional services (French and English).
- Customized contact center strategies that empower your agents, delight your customers, and drive growth.
Details
Sold by
Categories
Delivery method
Deployed on AWS
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
Support for enquiry is provided Monday to Friday on regular working hours: experts@levio.caÂ