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    g2.0: Energy & Utilities Cloud with billing system

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    For >35 years Gentrack has been partnering with the world leading utility providers, with >60 energy and water companies. Gentrack, Salesforce and AWS, are leading transformations with g2.0, an end product-to-profit solution, using low code/no code.

    Overview

    A specialist technology business listed on the NZX and ASX markets. We work with the leaders of the most dynamic utility markets around the world. Our clients trust our high-performance solutions to drive customer success and continued growth.

    Transformation is hard. In an industry where 70% projects fail, we have 100% transformation success and over 200 successful implementations. With our global customer base and industry experience, our customers gain from pre-packaged best practice libraries.

    Transformation with Gentrack reduces risk, delivers operational excellence, the lowest cost to serve and continuous innovation. Our agile solutions allow our customers to meet and exceed sustainability targets, changing the way energy and water are consumed.

    Highlights

    • Gentrack has embedded Salesforce into g2.0 and developed over 100 ready-to-use, end to end customer journeys across Salesforce and Gentrack components. All components in Salesforce Customer 360 are preconnected and embedded into the g2.0 platform.
    • Gentrack has redesigned its own user interface and user experience for utilities' back-office agents, leveraging Salesforce open environment with Gentrack components. This enables a 360-degree account view for the retailer and any op model.
    • The solution can be implemented on-premises or as a private cloud hosted solution on Amazon Web Services' infrastructure as a service (IaaS), with setup and configuration, database administration, and support offered as managed services.

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    g2.0: Energy & Utilities Cloud with billing system

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    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (1)

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    Dimension
    Description
    Cost/unit
    Enterprise
    Price per number of meter points in the system (contact us for more information)
    $25.00

    Vendor refund policy

    Our refund policy is compliant with region and state rules and regulations and is subject to specific contract negotiations.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Support

    Vendor support

    Please submit your query through https://gentrack.com/contact-us/ . This will direct your query to the correct team depending on the subject matter.

    AWS infrastructure support

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