Sold by: LabraÂ
Unlock realtime, visual conversation guidance in AWS Connect.
Overview
Unlock real time, visual conversation guidance in AWS Connect. ProcedureFlow is a visual knowledge management software designed to keep your processes accurate, accessible, and scalable no matter how complex. We turn text heavy documentation into visual guides that employees can easily navigate and rely on to deliver the highest quality service to customers. By structuring and simplifying how you create, share and maintain processes, ProcedureFlow helps operationalize your knowledge for better decision making, performance, and compliance. Please reach out to us at sales@procedureflow.com to understand the onboarding and scoping process for implementation.
Highlights
- Intuitive Navigation. Visual knowledge delivers intuitive navigation to help employees become self reliant. No need to rely on search.
- Collaborate and Share. Our proprietary revision control feature helps you crowdsource changes ensuring information is up to date and easy to manage.
- Process Insights. Reports provide insights into top performing employees and processes. Monitor engagement and activity.
Details
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Deployed on AWS
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Features and programs
Trust Center
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Enterprise License | One year of access for one enterprise user license | $450.00 |
Vendor refund policy
Contact our support team for refund information at https://help.procedureflow.com/article/28-contact-usÂ
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Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
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Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
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37 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Computer Software
Very Responsive and Provides Great Hands-on Support
Reviewed on Jul 17, 2025
Review provided by G2
What do you like best about the product?
The team is incredibly responsive and knowledgeable in helping us update our AWS Marketplace listings.
What do you dislike about the product?
At the moment, I do not have any dislikes for what I use from Labra.
What problems is the product solving and how is that benefiting you?
Labra team has been incredibly responsive and knowledgeable in helping us update our AWS Marketplace listings and navigate the associated processes.
Computer Software
Fast AWS Onboarding and Great Support
Reviewed on Jul 14, 2025
Review provided by G2
What do you like best about the product?
Labra's product was very easy to use and it shortened our listing approval on the AWS Marketplace. The support from the Customer Success team was amazing.
What do you dislike about the product?
The platform will say locked by another user of someone on your team is making edits. A bit annoying but not a deal breaker. I'm not sure if co-editing is on the roadmap but would be a nice to have.
What problems is the product solving and how is that benefiting you?
Labra enabled our organization to get listed on the AWS Marketplace way faster than if we did it on our own. Their teams knowledge helped us make edits to our listing and we got approved within 24 hours of submitting the listing to AWS for approval.
TJ B.
Reliable platform for Cloud Co-selling and Marketplace.
Reviewed on Jul 10, 2025
Review provided by G2
What do you like best about the product?
We have been using Labra’s Salesforce CRM Application for over two years now, and it provides exactly what we want the way we want it. Our teams can manage the complete Cloud Co-sell process without ever having to leave our Salesforce CRM, and it saves us plenty of time. Their support team is truly an asset to have by our side; they've helped us reshape our Cloud business and boost revenue with ease.
What do you dislike about the product?
None, but the speed with which they bring new capabilities, sometimes we need to catch up with them. It is a good problem to have, though.
What problems is the product solving and how is that benefiting you?
Labra saves our team several hours each week through automation and has helped us save on training costs. We’ve seen better engagement with Cloud hyperscalers' sales reps than ever before, resulting in revenue growth, all thanks to Labra.
Han K.
Sales driven Cloud GTM platform
Reviewed on Jul 08, 2025
Review provided by G2
What do you like best about the product?
What I appreciate most about Labra is its ability to simplify and accelerate the entire Cloud Go-To-Market (GTM) process. The platform provides seamless integration with hyperscaler marketplaces like AWS and Azure, which significantly reduces the friction in listing, co-selling, and transacting cloud solutions. Labra's intuitive UI, automation of complex backend processes, and built-in visibility into sales pipelines make it an indispensable tool for both sales and operations teams. It’s not just a GTM platform, it’s a strategic enabler for scaling cloud revenue with precision and speed. Love the platform!!
What do you dislike about the product?
While Labra delivers significant value in simplifying Cloud GTM motions, there are a few areas where continued enhancements would make the experience even stronger. That said, the team has been highly responsive to feedback, and it’s clear that the platform is evolving rapidly based on user input.
What problems is the product solving and how is that benefiting you?
Labra is addressing one of the most complex challenges in cloud commerce: streamlining the Go-To-Market process across hyperscaler marketplaces like AWS and Azure. Traditionally, listing products, managing co-sell motions, and tracking pipeline progress with cloud providers required significant manual effort, lacked visibility, and created operational bottlenecks. Labra solves this by automating marketplace listings, simplifying co-sell collaboration, and providing a unified view of cloud revenue opportunities. This has directly benefited us by accelerating deal velocity, improving alignment with cloud partners, and enabling our teams to focus more on strategic growth rather than administrative tasks.
Computer & Network Security
Labra - A great partner to get on the marketplace
Reviewed on Jul 01, 2025
Review provided by G2
What do you like best about the product?
The Labra team made the onboarding process seamless and easy to follow. They also found credit for us to leverage w/ AWS. They were responsive and having evaluated 3 different vendors, I left our discovery calls feeling most informed from my conversations with Labra.
What do you dislike about the product?
No complaints about working with Labra, our initial submission to AWS was rejected but Labra was able to quickly help us resolve why because of some specific language that we had submitted that wasn't allowed.
What problems is the product solving and how is that benefiting you?
Getting customers to be able to use their AWS credits as we grow our business.