Sold by: BeaconÂ
Deployed on AWS
Beacon.li is an AI-powered support automation and digital adoption platform that delivers in-app guidance, search, and self-service. It helps boost user onboarding, reduce support tickets, and increase feature adoption without code.
Overview
Beacon.li is an AI-powered support automation and digital adoption platform that transforms how users interact with your software. It enables product and support teams to deliver intelligent in-app assistance through a fully customizable command palette, contextual help center, guided walkthroughs, nudges, tooltips, and deep search all without writing code.
Designed for modern SaaS and enterprise B2B applications, Beacon.li integrates quickly via a lightweight SDK and works seamlessly across web and native applications. Teams can deploy personalized onboarding flows, announce new features, automate routine support tasks, and surface relevant documentation at the right moment directly within the product experience.
Beacon.li empowers non-technical stakeholders to launch and iterate faster without relying on engineering resources. Its AI-driven capabilities enable smart suggestions, auto-surfaced FAQs, and semantic search to deflect support tickets and improve user engagement.
With enterprise-grade controls like SSO, RBAC, audit logs, and SOC 2 compliance, Beacon.li is built for scale, security, and brand alignment. Whether you're a growing SaaS platform or a global enterprise, Beacon.li helps drive product adoption, reduce churn, and maximize the ROI of your support and product investments.
For private offers, reach out to awsmarketplace@beacon.li .
Highlights
- AI-Powered In-App Support and Guidance Deliver contextual help, smart search, walkthroughs, and tooltips directly inside your product to reduce support tickets and boost user satisfaction.
- No-Code Deployment Across Web and Native Apps Easily integrate with a lightweight SDK and empower non-technical teams to launch onboarding, nudges, and automation without engineering effort.
- Enterprise-Ready with AWS-Native Support Built for secure, scalable deployment with support for SSO, RBAC, audit logs, SOC 2 compliance, and seamless integration into AWS-native environments.
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/month |
|---|---|
MAU | $1,000.00 |
Vendor refund policy
All purchases made through AWS Marketplace are governed by AWS standard terms and conditions. Beacon.li does not offer direct refunds for subscriptions or usage charges. If you believe a charge was made in error or have billing concerns, please contact us at awsmarketplace@beacon.li , and we will work with AWS to review your request.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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