Sold by: Nexum, Inc.
Nexum’s manufacturer-authorized technical support team provides all of the services of the manufacturer – without the hassle. We operate transparently as a logical extension of your team, helping you to manage and monitor your network and security 24 x 7 x 365.
Overview
With a direct awareness of your network infrastructure, Nexum’s security engineers identify the root causes of complex and recurring network issues more efficiently than outside support. Our team receives regular and extensive technical training and values every customer relationship. We handle the nuts and bolts, allowing you to focus on the strategic aspects of your security program, both on-premise and in AWS.
Highlights
- Certified Engineers: Our experienced, vendor-certified support engineers are your first line of defense for a variety of services including secure ticket access, asset tracking, break/fix troubleshooting, and much more.
- Multiple Vendors and Managed Escalation: Nexum is certified with Juniper, F5, and Palo Alto Networks to provide Manufacturer-Authorized Support and managed escalation.
- SNOCCs: Nexum’s three Security & Network Operations Command Centers (SNOCCs) combine the functions and expertise of a SOC and a NOC for seamless management of technology and infrastructure.
Details
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.

Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
How can we make this page better?
We'd like to hear your feedback and ideas on how to improve this page.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Resources
Vendor resources
Support
Vendor support
For more information, please contact us at salesinfo@nexuminc.com .