InterProse ACE is a SaaS platform purpose built for delinquent debt recovery efforts. Suitable for an internal debt collection department or third-party agencies, get process automation, meaningful AI integrations and open APIs or automated batch file transfers.
InterProse ACE is a SaaS platform purpose built for delinquent account recovery efforts. Whether an organization's A/R is still on the books or charged off, ACE can serve as a system of record to manage consumer/customer digital and printed communication, data enrichment or scrubbing, credit reporting, payment processing, consumer self-service, and reporting.
Either arm an internal debt collection department or forward to third-party agencies with heavy process automation, meaningful AI integrations and open APIs or batch file transfers.
Highlights
Process Automation - ACE exposes numerous tools to customers for automating all manner of manual, repeatable tasks with both time-bases job automation and trigger-based event automation. Subjective automation with LLM AI integrations enhance compliance and customer satisfaction even further.
Self Service Portals - ACE comes standard with a mobile-optimized consumer application that updates the system of record in real time with impressive self-service options that can be guard railed by the customer based on numerous account associations. Similarly, a heavily permissioned Client Portal is also included.
Enterprise Level Data Security - ACE customers enjoy not only the inherited compliance audits of AWS location security, but InterProse commissions and provides numerous third-party audit certifications on each customers' instance that can be downloaded and presented as their own to internal IT departments, government regulators, or clients.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
ACE is offered through a single pricing dimension billed in units under a contract. There are no public tiers or fixed rates. Instead, you request a private offer by contacting InterProse sales. Your price reflects a package tailored to your business scale and operational needs. Monthly platform updates and support are included in the subscription. Because pricing is configured per customer, the exact unit count and cost depend on your workflows, volume, and requirements. To get a quote, you engage the vendor directly rather than selecting from listed rate options.
Top-of-mind questions for buyers
What does one ACE unit represent for billing purposes?
The listing bills in units under a contract, but the exact meaning is set per customer. Pricing reflects a package tailored to your business scale and operational needs. Your unit count depends on your workflows, volume, and configured capabilities. Contact InterProse sales to confirm how units map to your operation.
What is included in an ACE subscription without extra charge?
Support and monthly platform updates come with every subscription. You also get real-time data and document backups, with restoration going back 35 days. Standard support hour allocations can be expanded for an added cost, and custom support needs can be accommodated separately.
How does cost change as my collection operation grows?
Pricing is configured to your business scale and operational needs, so cost reflects your volume and workflows. As your operation expands, your package can be adjusted to fit new requirements. Because there are no fixed public rates, you engage InterProse sales to align the unit count with your growth.
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
docs.interprose.com - Online documentation and Support Chat (for customer admins)
https://www.interprose.com/support
Customer Support for routine inquiries is staff from 5am-5pm Pacific Time with 24/7/365 Down-System Staffed Support included off hours.
Standard Support is included with all packages that includes routine questions and answers from InterProse Support staff. Two Hours of Advanced Support come with all package levels as standard and covers the majority of customer needs without requiring additional support hours to be reserved.
Customers in need of additional reserved support can do so in two hour discounted blocks to augment the included 2hrs of Advanced Support
Customers looking for a dedicated representative and Slack Channel access can engage InterProse's Priority1 Support level which also includes Quarterly Vulnerability Scan Reports and proactive system optimization services.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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