Sold by: Custom D
Deployed on AWS
Caitlyn is a Generative AI platform that combines leading-edge language models with your own data to deliver customised solutions. Easily integrate it into your websites and apps to provide expert responses and automation - with simple easy to understand pricing, secure in your own dedicated tenancy.
Overview
Caitlyn combines advanced language models with your organisation's data to deliver trusted, accurate responses while maintaining complete data privacy and sovereignty within your own dedicated AWS account.
Our AI platform transforms your knowledge base into an intelligent assistant that understands your organisation's specific context, terminology, and requirements. With Caitlyn, you gain all the benefits of our powerful AI solution with the added security of dedicated infrastructure running entirely within your AWS environment.
Caitlyn assistants seamlessly integrate into your existing websites or applications, creating a frictionless experience for your users while maintaining your brand identity. Each response includes citations to source documents, ensuring transparency and building trust.
Key Use Cases:
Knowledge Access & Discovery Make your organisation's expertise instantly accessible through natural language, reducing time spent searching for information by up to 95%.
Customer & Employee Support Provide 24/7 assistance for common questions while freeing your team to focus on complex issues that require human expertise.
Research & Analysis Transform large document repositories into easily queried resources with cited, reliable answers drawn directly from your trusted sources.
Content Creation & Workflows Automate routine document generation and repetitive tasks with consistent, accurate outputs based on your organisation's standards.
Built by Custom D's award-winning team, Caitlyn Dedicated bridges the gap between cutting-edge AI technology and practical business value, offering organisations an enterprise-grade AI solution with maximum control over data and infrastructure while delivering measurable returns quickly.
Highlights
- Maximum data sovereignty. Caitlyn delivers trusted, accurate responses while operating entirely within your own AWS account. Transform your knowledge base into an intelligent assistant that combines advanced language models with your data while maintaining complete control.
- Enterprise-grade security. Caitlyn's architecture prioritises security through multi-layered defences in your dedicated environment. Your sensitive information never leaves your secure infrastructure, ensuring compliance with even the most stringent data protection requirements.
- Tailored to your needs. Caitlyn understands your organisation's specific context, terminology, and requirements, providing personalised answers with deep-linked source citations. Custom guardrails ensure reliability while seamless integration with your systems creates a frictionless user experience.
Details
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Delivery method
Deployed on AWS
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Features and programs
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AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Monthly License | Fee for Caitlyn monthly license, and basic agent tuning. | $33,000.00 |
Dimensions summary
Caitlyn uses a single pricing dimension: a monthly license billed by units. You pay a recurring monthly fee that covers the license and basic agent tuning. Because pricing is based on units, your cost scales with the number of units you select. There are no separate tiers or add-on dimensions to choose between. This is an AI solution offered as part of the vendor's AI readiness services.
Top-of-mind questions for buyers
The pricing table does not specify what a single unit maps to for Caitlyn. This could mean an agent, a user, or another usage measure. Confirm the exact unit definition with the vendor before purchase so you can estimate your monthly cost accurately.
You pay a recurring monthly fee for each unit. Cost scales with the number of units you select. Adding units raises your monthly bill, and reducing them lowers it. There are no separate tiers, so pricing stays consistent per unit.
The fee covers the Caitlyn monthly license and basic agent tuning. Caitlyn is an AI solution offered as part of the vendor's AI readiness services. Deeper customization or added services beyond basic tuning are not described in the pricing, so confirm scope with the vendor.
customd.com
Helpful?
Vendor refund policy
This product is provided "as is" with no refunds. All purchases are final. For any issues or support requests, please contact our support team at support@getcailtyn.ai or visit https://getcailtyn.ai
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Contact support at enquiries@getcaitlyn.ai
Caitlyn offers concierge onboarding, which follows a guided four-step process: Discover, Calibrate, Integrate and Deploy.
This process is conducted in phases and is designed to assess and tailor Caitlyn to your specific needs, including customisations and fine-tuning to deliver the most value.
Ongoing support for tuning and refining knowledge base performance is included in Caitlyn's standard support package.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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