GenAI-Powered IDP for Insurance Claims & Document Automation

Service Overview

Insurance providers manage massive volumes of documents—from First Notice of Loss (FNOL) and claims packets to policy applications and underwriting reports. Manual processing slows resolution times, increases errors, and introduces risk in compliance-heavy workflows.

Dedicatted’s Intelligent Document Processing (IDP) solution is purpose-built for the Insurance industry, leveraging AWS Generative AI services, including Amazon Textract, Amazon Bedrock, and Amazon Comprehend, to automatically extract, classify, and route critical data. The result: faster claims processing, streamlined underwriting, and a better experience for both customers and internal teams.

Proven IDP Delivery Process

We follow a structured and efficient approach, refined through past successful projects:

• FREE 2-Hour Workshop – We begin with a complimentary session to evaluate claims processing, underwriting workflows, and document intake procedures.
• Solution Design & Planning – Based on the workshop insights, we provide a detailed solution architecture, timeline, and cost estimate.
• Project Kickoff – Once approved, the implementation follows these key steps: AWS Infrastructure Setup – Deploying the necessary cloud environment.
  • Large Language Model (LLM) Evaluation – Select and fine-tune the best model for interpreting insurance forms, policy language, and customer correspondence.
  • Custom Workflow Integration – Automate data flow into core systems like Guidewire, Duck Creek, or CRM platforms.
  • Testing & Optimization – Validate performance across diverse insurance products and document types.
  • Handover & Knowledge Transfer – Delivering the final solution with training and support.

With Dedicatted’s IDP solution, you gain a scalable, AI-powered document processing solution that reduces manual effort, increases efficiency, and integrates seamlessly with your existing workflows.

Read more: Here