Sold by: Incisio AIÂ
Deployed on AWS
Free Trial
Incisio is an AI-powered incident and support management platform that automates 99% of operational workflows. Designed for modern teams, it integrates seamlessly with Slack to handle triage, escalation, resolution, and postmortems, all driven by intelligent agents.
Overview
Incisio is a full-stack, AI-native incident and support management solution built for high-performing engineering and support teams. It leverages intelligent agents that integrate with your observability tools, knowledge base, and Slack workspace to automate ticket triage, status updates, incident coordination, customer communication, and root cause documentation. Unlike traditional tools that rely heavily on manual workflows and fragmented systems, Incisio centralizes the entire lifecycle, from alert detection to resolution and follow-up, reducing MTTR, SLA breaches, and human burnout. With native Slack commands, AI war rooms, and customizable SOPs, Incisio ensures that incidents are resolved faster, escalations are smarter, and support teams stay focused on what matters mos
Highlights
- AI agents that automate 99% of support and incident workflows, from triage and escalation to resolution and postmortems, all within Slack
Details
Sold by
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
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Pricing
Free trial
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/month |
|---|---|---|
Free Trial | Free Trial | $0.00 |
Start Plan | One AI agent to cover chat and email for businesses with lower ticket volume | $1,899.00 |
Scale Plan | AI agents to cover chat and email with higher volume or multiple brands | $4,000.00 |
Vendor refund policy
Full refund in 90 days
Legal
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Delivery details
Software as a Service (SaaS)
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Support
Vendor support
7x24 Support -
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