Sold by: Genway Inc
Deployed on AWS
Genway AI runs AI-moderated user interviews at scale, converting product and market feedback into instant insights. Recruit, interview, and analyze - all in one SaaS platform.
Overview
Genway AI puts a cloud-native, AI-moderated interviewer at the heart of your product and market research. In minutes you can recruit target users, run structured interviews, and watch Genway LLM-powered engine turn raw conversation into tagged themes, sentiment scores, and ready-to-share insight decks - no manual note-taking or coding required. Teams ship better features faster because the qualitative feedback loop that once took weeks is now measured in hours. Built for modern SaaS and enterprise environments, Genway AI combines end-to-end workflow automation with robust analytics: automated participant screening and scheduling, real-time transcription, AI-generated clips for stakeholder playback, and continuous discovery dashboards that track longitudinal trends across NPS deep dives, churn studies, and prototype usability tests. Role-based access control, SOC 2-compliant encryption, and optional VPC deployment keep sensitive customer data secure. Whether you are a product manager validating a roadmap, a UX researcher uncovering friction points, or a marketing team sizing new segments, Genway AI turns every conversation into actionable evidence- so your organization can de-risk decisions and build experiences customers love, at scale.
Highlights
- Contextual Interviews: AI moderated, in-product or post-session conversations that probe real usage context. Genway recruits the right users on the fly, asks adaptive follow-ups, transcribes in real time, and tags themes, sentiment, and moments so product teams see pain points and delights in the flow of work.
- Structured Interviews: Guided, repeatable scripts for churn studies, NPS deep dives, or persona validation. The AI interviewer follows your question logic, enforces quotas, scores answers, and delivers dashboards with trend lines and exportable datasets-turning qualitative talk tracks into quant facts you can segment and track over time.
- Prototype Testing: Drop Figma into Genway and launch AI-driven usability sessions that capture clicks, heatmaps, and think-aloud commentary. Instant UX scorecards and video highlight reels surface friction, confusion, and delight, letting designers iterate before code ships.
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Enterprise | 2,000 Interview credits / 5 seats. For additional seats and/or interview credits please contact Genway support. | $30,000.00 |
Dimensions summary
This listing offers one Enterprise contract. You pay a single upfront price for a fixed bundle: 2,000 interview credits and 5 seats. Interview credits fund the AI-moderated interviews you run, while seats control how many team members access the platform. Both quantities are set at these levels for the contract term. If you need more seats or more interview credits, you contact Genway support to arrange them rather than adjusting the purchase yourself.
Top-of-mind questions for buyers
An interview credit funds one AI-moderated interview session. The AI moderator conducts the conversation, records responses, and adds it to your analysis. Your Enterprise contract includes 2,000 credits for the term. Each interview you launch draws down one credit until the bundle is used up.
The contract sets fixed quantities of 2,000 interview credits and 5 seats for the term. You cannot adjust these yourself. To add more seats or interview credits, you contact Genway support to arrange the additional quantity separately.
A seat lets one team member log in and use the platform to set up studies, review results, and manage interviews. An interview credit funds a single interview session that participants complete. Seats govern team access; credits govern interview volume. Both are billed together in the one Enterprise contract.
www.genway.ai
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Contact our knowledgeable Support CSM team via email, live chat, or in-app messages at support@genway.ai
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