Sold by: Genway IncÂ
Deployed on AWS
Genway AI runs AI-moderated user interviews at scale, converting product and market feedback into instant insights. Recruit, interview, and analyze - all in one SaaS platform.
Overview
Genway AI puts a cloud-native, AI-moderated interviewer at the heart of your product and market research. In minutes you can recruit target users, run structured interviews, and watch Genway LLM-powered engine turn raw conversation into tagged themes, sentiment scores, and ready-to-share insight decks - no manual note-taking or coding required. Teams ship better features faster because the qualitative feedback loop that once took weeks is now measured in hours. Built for modern SaaS and enterprise environments, Genway AI combines end-to-end workflow automation with robust analytics: automated participant screening and scheduling, real-time transcription, AI-generated clips for stakeholder playback, and continuous discovery dashboards that track longitudinal trends across NPS deep dives, churn studies, and prototype usability tests. Role-based access control, SOC 2-compliant encryption, and optional VPC deployment keep sensitive customer data secure. Whether you are a product manager validating a roadmap, a UX researcher uncovering friction points, or a marketing team sizing new segments, Genway AI turns every conversation into actionable evidence- so your organization can de-risk decisions and build experiences customers love, at scale.
Highlights
- Contextual Interviews: AI moderated, in-product or post-session conversations that probe real usage context. Genway recruits the right users on the fly, asks adaptive follow-ups, transcribes in real time, and tags themes, sentiment, and moments so product teams see pain points and delights in the flow of work.
- Structured Interviews: Guided, repeatable scripts for churn studies, NPS deep dives, or persona validation. The AI interviewer follows your question logic, enforces quotas, scores answers, and delivers dashboards with trend lines and exportable datasets-turning qualitative talk tracks into quant facts you can segment and track over time.
- Prototype Testing: Drop Figma into Genway and launch AI-driven usability sessions that capture clicks, heatmaps, and think-aloud commentary. Instant UX scorecards and video highlight reels surface friction, confusion, and delight, letting designers iterate before code ships.
Details
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Delivery method
Deployed on AWS
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Financing for AWS Marketplace purchases
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Enterprise | 2,000 Interview credits / 5 seats. For additional seats and/or interview credits please contact Genway support. | $30,000.00 |
Vendor refund policy
No refunds except as required by law
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
Contact our knowledgeable Support CSM team via email, live chat, or in-app messages at support@genway.aiÂ
AWS infrastructure support
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